Worldpay Employee Reviews about "senior management"

Updated 30 Nov 2020

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3.3
60%
Recommend to a Friend
74%
Approve of CEO
Worldpay CEO Philip Jansen
Philip Jansen
361 Ratings
Pros
  • "Interesting and diverse projects; Autonomy; great visibility; great work-life balance(in 67 reviews)

  • "This was an amazing job with great people(in 61 reviews)

Cons
More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "senior management"

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  1. "could be better"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Analyst in Manchester, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Worldpay for more than a year

    Pros

    free drinks, bonuses, discounts, gym memberships. retirement scheme

    Cons

    bureaucracy; senior management oblivious at times. lack of clarity. very fast paced.

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  2. Helpful (3)

    "Sinking into a blackhole"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Manager in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Worldpay full-time for more than 10 years

    Pros

    Unable to think of anything positive but location of London office near bank station.

    Cons

    No desk space No management engagement No real career prospectus unless your close with senior management. Promotion is not talent based but done on a wink and a nod. Office are untidy and ot kidding. You will struggle to see the monitor due to dust. Keyboards and mouse never work half the time.

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  3. Helpful (1)

    "Bad experience"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Pricing in London, England
    Doesn't Recommend

    I worked at Worldpay full-time

    Pros

    - Company brand name is good to have on your CV, but the overall experience of being there wasn't pleasant. - Location of office

    Cons

    - Office overcrowded; nearly always queueing for toilets, rushing to get (hot) desks - E-commerce Pricing and FP&A teams are very cliquey, non-welcoming and arrogant; this is exuded by the senior management and flows down to the longer term employees - Company is very tight; have to pay for your own welcoming and leaving lunches, the xmas party was sold out leaving people who didn't reply within a couple of hours to not have spaces available! - Outdated computer systems and constant IT issues

  4. Helpful (2)

    "Your face has to fit"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Gateshead, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Worldpay full-time for more than a year

    Pros

    Great people at lower level jobs, who will help you when they can. Good choice of nearby shops for lunch and doing odd jobs. Free parking that is nearby.

    Cons

    People who get promoted tend to be related to senior management or family friends. They tend to put people in to the wrong positions to keep them satisfied. They take a lend of staff who will work extra hours to help out with little in return.

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  5. Helpful (2)

    "Merger after merger = massive uncertainty"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Consultant in London, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Worldpay full-time for more than 3 years

    Pros

    - Flexible working arrangements are very generous - Good location - Middle management generally supportive of ongoing career development, but they lack the support from above to do anything about it.

    Cons

    - So many mergers and acquisitions - no-one is able to forward plan and constant rebrands as a result must cost a fortune. - Managers use said mergers as an excuse not to invest in further training and/or increase remuneration outside of standard inflationary rises. Merit rises are non-existent. - Way too focused on the US side of the business, despite now being a global business. - Expense policy favours sales-based staff. - Senior management very wasteful of budgets, leaving little left over for training/other vital resources

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  6. "Old Fashioned Bank Marketing Itself as FinTech ,which couldn't be further from the truth"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Finance in London, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Worldpay for more than a year

    Pros

    People, location of the London office.

    Cons

    Toxic culture, inexperienced people in Senior Management, too many layers, disorganised, lacking fundamentals , the technology used is badly executed, BYOD encouraged meaning you have to provide your own technology to WFH.

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  7. Helpful (10)

    "Worldpay Getting Acquired"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Manager 
    Doesn't Recommend
    Neutral Outlook

    I have been working at Worldpay full-time for more than 3 years

    Pros

    -- PTO -- Some nice and sharp colleagues

    Cons

    -- Company getting sold/merged/stapled/mutilated – again!!! This time to FIS. So, that means still MORE turmoil, uncertainty, political back-stabbing, posturing, non-stop talking points from executives touting "synergies," "economies of scale," "improved reach," "shared cultural values," and other assorted BS. Fun times ahead, folks!!!! -- Pompous, arrogant senior management, particularly on the UK side in eCommerce. Hint: You're not nearly as smart and as good as you guys think you are. -- Cheap. -- Zero advancement possibilities.

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  8. Helpful (5)

    "great place to work if you are good at self PR"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Positive Outlook

    I have been working at Worldpay full-time for more than 10 years

    Pros

    great people and working environment good benefits however salary is under market

    Cons

    little or no empowerment to get the job done senior management lack leadership continuous change change is slow cost optimisation phase following a 'merger'

  9. "Regional Merchant Service Executive - Review"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Financial Solutions Officer in Boise, ID
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Worldpay full-time for more than a year

    Pros

    Great pay, loved working remotely and on my own schedule, very fair goals and incentive plans, company training was excellent, created bonds with co-workers, very strong and driven management

    Cons

    not a lot of communication between senior management and regional managers. Not a 9-5 job, you will take calls and make calls on weekends and evenings although not so bad if you make goal consistently, you have to be very self driven and motivated (not sure that's really a con but I put it in this column), lay offs common

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  10. Helpful (2)

    "Abandon Hope All Ye Who Enter Here"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - VTSC Technology Specialist in Florence, KY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Worldpay full-time for more than a year

    Pros

    There are no pros to working here.

    Cons

    Management doesn’t care about associates. The guy who runs the Vantiv Technical Service Center is an immature millennial who can’t stand anyone who doesn’t fit into his clique, and if anyone questions anything that goes on there, they get written up. Filed an ethics line complaint about nepotism in the workplace (A brother supervising his own brother) and was terminated within 2 weeks of the complaint. The computer equipment here is extremely old, and there is barely any progress to get it updated. None of the senior management at Governors Hill has any kind of a clue what’s going on here. The VTSC is treated more like the red headed step child of the business than a serious part of it even though they interface with the major customers that Vantiv/Worldpay brag about on a daily basis. All kinds of rumors are also swirling about the merger and if Florence associates are going to lose their jobs, and management tries to pitch that it’ll be sunny days and fair skies ahead. I call baloney.

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