XLN Reviews | Glassdoor.co.in

XLN Reviews

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Found 149 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
65%
Recommend to a Friend
0%
Approve of CEO
XLN CEO Neil Conaghan
Neil Conaghan
2 Ratings
Pros
  • "People, location, free breakfast on Friday(in 15 reviews)

  • "As a department manager now myself, I know for a fact that through hard work and a good attitude you can get places in this company(in 14 reviews)

Cons
  • "If you want to keep your job then jump through hoops and avoid eye contact with senior members of staff(in 9 reviews)

  • "Not focused on customer service(in 6 reviews)

More Pros and Cons
  1. "Great Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at XLN full-time for more than 2 years

    Pros

    If you work hard, there are some great opportunities to progress at XLN. The people make all the difference - you feel part of a team that is going places and everyone gets stuck in together to get a job done. The offices are modern and there are great facilities as well as free breakfast and fruit.

    Cons

    No work place is perfect but there are definatley more up's than down's! Fast paced environment, need to be quick on your feet.

    XLN2019-05-14
  2. "great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Call Center Agent in London, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at XLN full-time for more than a year

    Pros

    Good management, people are friendly and helpful

    Cons

    high turnover, not a lot of progression

    XLN2019-05-02

    XLN Response

    May 7, 2019HR

    Hi there, Thanks for your review. Glad you appreciated our brilliant management, and we definitely agree that we have some of the nicest colleagues around! As for your points about turnover and progression, it's worth pointing out that we have the lowest staff turnover rates ...

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  3. "Worst Management - Fake, Lies, Dissapointment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at XLN full-time

    Pros

    None - maybe free breakfast on a Friday and Fruit on a Monday if your lucky.

    Cons

    Overworked, Underpaid, Taken advantage off, Lied too time and time again

    Advice to Management

    Tell the Truth, Don't take all the benefits that where earned by others on your team, as your own. - CEO has finally been made to step down which is brilliant news

    XLN2019-05-10
  4. "Stay clear"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Field Sales Executive in Manchester, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at XLN full-time for more than a year

    Pros

    No pros to the job

    Cons

    They don't give you enough time to let you get into the job role. I did 18 sales in the first 3 week and then in the next month I had a run where I didn't get a sale so they called me and said we are going to have to let you go. They didn't even pay me my commission from previous month and hr don't respond. Your target is 2 sales a day which is very high too. I had literally been at the company for 4 weeks and because...

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    XLN2019-05-05

    XLN Response

    May 7, 2019HR

    Hi there, Thanks for your review. Firstly, I just want to say that I’m sorry this didn’t work out. The bottom line is that sales is hard, and XLN is no different. It’s target-driven, it’s pressurised and that is something we emphasise from the very first time we meet you. It ...

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  5. Helpful (1)

    "Xln review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in London, England
    Doesn't Recommend
    No opinion of CEO

    I worked at XLN full-time for more than 2 years

    Pros

    Great people within my team, collaborative environment.

    Cons

    management does not care about employee, there is a culture of bullying in the company and HR IS COMPLETELY POWERLESS AND THUS USELESS TO HANDLE MANAGEMENT.

    XLN2019-03-13

    XLN Response

    March 18, 2019HR

    Hi there, Thanks for your feedback. So disappointed to hear about your negative experiences. We have a lot of happy people here and really do care about our employees, so I hate to hear this. Given the seriousness of what you’ve suggested, it really would help if you’d ...

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  6. Helpful (1)

    "Pay Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Pay Advisor in London, England
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at XLN full-time for more than a year

    Pros

    Nice people Nice office Good training Sales manager Shane is a delight to work with.

    Cons

    Sell a product above market price to get paid. Insecurity of job even though you are constantly told you will be supported there is always a looming concern that they can shake hands with you anytime and call it a day.

    Advice to Management

    Senior management very abrupt and not very emapathetic towards staff.

    XLN2019-02-09

    XLN Response

    February 11, 2019HR

    Hi there, Thanks so much for taking the time to leave feedback. Thrilled to hear about all the positives here. We are a company built on great people, and we are really investing in training too, so it's great to hear that it's working. And we totally agree - Shane is a superstar! ...

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  7. "Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at XLN full-time for more than a year

    Pros

    Free breakfast and good people

    Cons

    Management could be better. Extremely strict in probation.

    XLN2019-02-08

    XLN Response

    February 11, 2019HR

    Hi there, Thanks for your feedback. Great that you felt positively about the people we have here. We work hard to create a welcoming and collaborative environment, and we really do try to hire and retain great people. Appreciate your other points too. This is a sales-driven ...

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  8. "worst compant ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at XLN full-time

    Pros

    nothing is positive . especially top managers worst

    Cons

    everything is worst in this company

    XLN2019-02-13

    XLN Response

    February 19, 2019HR

    Hi there, Thanks for your feedback. Without a bit more specific info it's hard for us to use your feedback constructively. So if you wouldn't mind, it would be really useful for us to have a brief, informal, and completely confidential chat about your experiences. You can ...

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  9. "Great Stepping strong"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Digital Marketing Manager in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at XLN for more than a year

    Pros

    Great team with great knowledge

    Cons

    Lack of progression & lack of training

    Advice to Management

    Stop the sneaky behaviour

    XLN2019-01-11

    XLN Response

    January 16, 2019HR

    Hi there, Thanks for your review. Great to hear you liked your team - we do too! But your point about training and progression is regrettable. We know that many of your colleagues have been with the company for many years and have enjoyed lots of progression and rewards. But as ...

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  10. "Quite good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at XLN full-time

    Pros

    Good people, good team, good plans for future.

    Cons

    Commission structure always changing o

    XLN2018-12-16

    XLN Response

    January 9, 2019HR

    Hi there, Thanks a lot for your feedback - always appreciate fairness and honesty. We do have great people here and are building brilliant teams across the business - so it's great that you think the same! But as for commission structure - you're right, it has often changed. ...

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Found 149 reviews