Yankee Candle Reviews | Glassdoor.co.in

Yankee Candle Reviews

Updated 15 January 2019
574 reviews

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3.3
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Recommend to a friend
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Hope Margala
142 Ratings

Employee Reviews

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Pros
  • "awesome employee discount and flexible hours" (in 55 reviews)

  • "Great discount, nice staff to work with, flexible schedule and the customers are very friendly" (in 43 reviews)

Cons
  • "Upper management expects the world with no pay" (in 44 reviews)

  • "nothing really, but its low pay" (in 32 reviews)

More Pros and Cons

  1. "Warm Welcome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part-time Sales Advisor in Cardiff, Wales (UK)
    Former Employee - Part-time Sales Advisor in Cardiff, Wales (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Yankee Candle part-time (Less than a year)

    Pros

    - The team were super friendly and supportive
    - Management and coworkers always happy to help when I started
    - Good hours, my longest shift ever was only 7 hours (I was 16 hours a week)
    - Amazing products
    - Brilliant discount
    - You'll smell great after work
    - I have friends within the company who have worked there for years and successfully climbed the ladder

    Cons

    - Not many, it was genuinely great!
    - My one negative would be that the store I worked at (Cardiff) closed down and it seems from what I can tell that the higher ups of the company could do some improving in their understanding of their brands presence in the UK and how to best evolve it

    Advice to Management

    I understand why you feel it best to mostly stick to relying on pop up stores and outlet stores in the UK, but I do think opening up some of your own stores in more major cities on a permanent basis could work. I had a lot of customers (and friends in general) who were repeat customers and love the products, I believe you could really expand your UK presence if you had some more faith in the company growth. I definitely think at the very least that a permanent store in Cardiff would be a great idea!


  2. "I Love it Here!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Roseville, MI (US)
    Current Employee - Sales Associate in Roseville, MI (US)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Yankee Candle part-time (More than a year)

    Pros

    Great management
    All employees have access to overtime and bonuses
    Employee Discount
    All employees are able to receive raises

    Cons

    Secret Shopper practice is extremely long and doesn’t really apply to all types of customers
    Sales Associates don’t get many hours until around August

    Advice to Management

    The secret shopper list should defietly be shorter

  3. "Really Good Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Algonquin, IL (US)
    Current Employee - Sales Associate in Algonquin, IL (US)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Yankee Candle part-time (Less than a year)

    Pros

    Coworkers are great, Around great smelling candles, customers are fun

    Cons

    None that I can think of


  4. "Assist. Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Yankee Candle full-time

    Pros

    Great coworkers.
    Caring company.
    Good pay

    Cons

    Retail hours.
    Holiday work
    Holiday time is busy

    Advice to Management

    Keep doing what you're doing!


  5. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Yankee Candle full-time

    Pros

    Good company to work for

    Cons

    Nothing to say at this time


  6. Helpful (1)

    "Manchester location is not OK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Manchester, NH (US)
    Former Employee - Assistant Manager in Manchester, NH (US)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Yankee Candle full-time

    Pros

    Free candles
    Customers are nice
    Pay is okay

    Cons

    Hostile work environment
    No communication
    Cliquey
    Incompetent and catty managers


  7. "Beyond stressful. Loved the product"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Yankee Candle full-time

    Pros

    The product sells itself. Great people

    Cons

    I worked her for over 4 years and stress and low pay is the main reason why I quit after so long, besides wanting to get out and do something else. Upper management expects the world with no pay. First assistant managers and store managers are expected to interview and hire their own employees with no help from DM’s or other upper management which could be extremely stressful if someone quits unexpectedly around the holidays. Christmas is a nightmare with hundreds of boxes of shipment coming in everyday. The DM will visit and complain about every detail of the store. It is impossible to juggle every task on time, train employees, get shipment done and get a perfect secret shop score with no pay. Also in recent years the company has changed and go for low prices instead of quality

    Advice to Management

    Pay your employees more and help if help is needed

  8. "great place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    It was a great place to have a part time job

    Cons

    Management wasn't very nice but it was okay anyway


  9. Helpful (1)

    "No morals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Store Manager
    Current Employee - Retail Store Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Yankee Candle full-time

    Pros

    Okay compensation. Mediocre discount.

    Cons

    Treated more like a slave. Store Mgr schedule is mandated by corporate during holidays and must open on thanksgiving and close on Christmas Eve. No holiday bonus. Company is in the red. VERY expensive insurance.

    Advice to Management

    Value your store managers!


  10. "Great learning experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Timer in Petaling Jaya (Malaysia)
    Current Employee - Part Timer in Petaling Jaya (Malaysia)
    Recommends
    Positive Outlook

    I have been working at Yankee Candle part-time (More than a year)

    Pros

    Gaining experience in customer service, closing sales, and product knowledge. Good working environment!

    Cons

    Honestly there's nothing not to like about working for this company.

    Advice to Management

    All good. Keep it up!