Yelp Employee Reviews about "work life balance"

Cons

long hours that can make work and life balance hard

Cons

Very cliquey, felt like a cult at times. A healthy work/life balance was frowned upon and meant you “weren’t a team player.” Promotions were given to favorites - not the best person suited for the job.

Cons

Compensation. The base salary is lower than just about any other comparable role at any other company. This is especially true for NY and SF. A 36k base salary is insulting in those cities. The ramp up is way too long as well. If you are a consistent producer you should not have to wait an entire year to receive a decent base salary increase. The companies growth is causing territories to shrink and many accounts are being touched too often. This results in more animosity from local business owners and people producing less revenue than in, say, 2013. Territory distribution is disparate between tenured vets and rooks, but that's to be expected in just about any sales role. Overall, great first job our of college but I would get our after a year or 2 unless you are looking to get managerial experience or have aspirations of making a career in an environment like that.

Cons

This job is extremely mentally draining. You’re literally cold calling places in the middle of nowhere that mostly hate yelp because they have been called 5,000 times over already. They wont change your terriotory so your calling the same businesses repeadelty for 6-7 months. Your life is literally cold calling 40 hours a week. Nothing like getting hung up on and cursed out by people first thing in the morning and having to be the fool calling from Yelp. Most of the businesses that sign up cancel from not seeing results after a period of time so that makes you feel even more like a scam telemarketer. Making a dime of compensation is unrealistic for most as you have to close a ton of revenue frequently to even crack 100 extra dollars on your check. Very high turn over rate from burnout. I would suggest anybody with any type of anxiety to stay away from this job because it is a lot of stress to call people out of the blue over and over again and pressure to perform well as your revenue numbers and pitches are posted up for everyone to see. No work life balance because you are drained from talking all day and bring work home with you and the weekends fly by. Your manager will also hop on your calls and be extremely rude and aggressive to the business owners and try to force advertising down their throat until you have really pissed them off and hang up on you. You have to say whatever they tell you to say while the person on the other line doesnt know your being fed lines so they are basically just using your voice. Im going to leave it at that because what it comes down to is unless you are really serious about a sales role this job is a waste of time and im sure you could do better.

Cons

- The job itself is very monotonous (Unlike what the recruiter and training manager will tell you, you are not making open/warm calls these are cold calls) -If Mom and Dad are still paying for your rent and other living expenses you might be able to stomach how much you actually make here. A $40,000 starting salary is not enough to cut it. The Account Executive role is a sales role that excludes the words On Target Earning's in the job description (OTE... most sales jobs have that in the description), which makes sense because a vast majority of reps are not hitting target month-in-month-out. Also reps who are promoted do not see much of bump in pay, only a mere bump in title. In conclusion you do not have to look over the river and through the woods to find a company that is willing to pay you noticeably more - The product is painfully ineffective for a vast majority of businesses that you sign up. If you sign up 10 businesses maybe 1 or 2 of them will actually like the product, the other 8 will probably hate it and cancel, or stop paying altogether and sign up for TrueAccord (That's Yelps outsourced collection agency by the way). Towards the end of my tenure at Yelp I was actually starting to feel sorry for the businesses owners that I signed up. At times I basically felt like a scam artist looking for someone gullible enough to give me their credit card and would pray that they would atleast pay their first bill (So I would atleast get paid). If you are a purpose driven person and not purely a money driven person you might find it hard to last here. Yelp also makes it very difficult to understand the effectiveness/ROI of the advertising program by having a heavily watered down analytics report (more watered down than the Vodka bottle I would steal from my parents in High School). The business owners account is not even willing to point out unique traffic to business owners (so the 18 Clicks a Business had to their Yelp page last month could have been from 10 unique people). Management knows that the product is questionable and has a high churn rate so they resort to sending mass emails of "success stories" or " #YelpAdsWork". In the NYC Office you cannot even sit in a bathroom stall without seeing a "Success Story" to your Left, Right, and In Front of You. It's kind of sad in a way, if the product is so good you shouldn't have to spoon feed it to us, we should already know. - Account Recommendations (AR) has severely limited the reps ability to learn the power of Salesforce and understand their territory/accounts. AR was dubbed as a silver platter serving up the hottest leads, but in reality calling a lawyer who has been dead for the past 8 years who happens to have a Yelp page or a B2B Logistics company who has no business being on Yelp is quite the contrary. AR has gotten so bad that managers (Who have full access to Salesforce) are resorting to emailing reps Vetting Reports or Pinging Reps potentially hot leads. Although a majority of reps have an issue with AR, upper management seems to have turned a blind eye to any concerns. - Although some companies will LOVE your Yelp background on your resume other companies will be completely turned off by it.

Cons

Super intense and religious preaching Yelp is life.

Cons

Some of the entry-level managers are either good at technical side nor the people management side. I don't find them adding value to the company. I feel the opposite, to be honest. The leveling-system is tricky to navigate, especially your manager is unskilled as I mentioned above. If your manager does not know well your value, the level system is just a pain. The projects (so far) are only mildly interesting. There seems to be a lack of ambition from the product org to think big and act big.

Cons

Hours and work life balance

Cons

If you don't sell. You don't make a lot of money.