Yorkshire Building Society Group Reviews | Glassdoor.co.in

Yorkshire Building Society Group Reviews

Updated 25 March 2019
105 reviews

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2.9
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Recommend to a friend
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Mike Regnier
17 Ratings

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Pros
Cons
  • "Friendly people if your face fits" (in 6 reviews)

  • "Bad management, no career progression, lots of branches closing" (in 4 reviews)

More Pros and Cons

  1. "Mortgage advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Yorkshire Building Society Group full-time

    Pros

    Set working hours and flexibility.

    Cons

    No opportunities for further development.


  2. "Mortgage Underwriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mortgage Underwriter in Peterborough, England (UK)
    Current Employee - Mortgage Underwriter in Peterborough, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yorkshire Building Society Group full-time (More than 3 years)

    Pros

    Family feel business with personalised touch

    Cons

    Financial benefits for the hard work are minimal.

  3. "ASSURANCE ANALYST"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bradford, Yorkshire and the Humber, England (UK)
    Current Employee - Anonymous Employee in Bradford, Yorkshire and the Humber, England (UK)
    Doesn't Recommend
    Negative Outlook

    I have been working at Yorkshire Building Society Group full-time

    Pros

    Can't think of any positive feedback.

    Cons

    Lack adherence to company values by the leadership team - poor business values - lack of service and support

    Advice to Management

    Start by replacing the ceo and senior leadership team and return to values and commercial business and ethics


  4. "YBS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Yorkshire Building Society Group full-time

    Pros

    Good Work Life Balance
    Great People

    Cons

    Split Sites can make collaboration hard


  5. "Company values let down by unprofessional colleagues and click-like culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Yorkshire Building Society Group full-time

    Pros

    Colleague support
    Bonus
    Flexible working pattern
    Senior Partners are approachable

    Cons

    Ill-disciplined and unbalanced middle management
    Childish office environment
    Old fashioned mentality

    Advice to Management

    Office managers do not lead by example; playing on phones, choosing favourites and therefore insulating others and being dishonest.
    Seniors partners unfortunately are not aware of the zoo like mentality that has adopted the office.


  6. "Sales Support Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Support Officer in Peterborough, England (UK)
    Current Employee - Sales Support Officer in Peterborough, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Yorkshire Building Society Group full-time (More than 3 years)

    Pros

    Great team, flexibility working

    Cons

    Pay on the low side, capped bonus, set pay increase and seem quite low

    Advice to Management

    Reward staff that are valuable assets to your team


  7. Helpful (1)

    "Bullying at YBS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Communications Change in Bradford, Yorkshire and the Humber, England (UK)
    Former Employee - Customer Communications Change in Bradford, Yorkshire and the Humber, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Yorkshire Building Society Group full-time

    Pros

    There are none because of bullying.

    Cons

    Managers do not care how they treat staff, they bully and intimidate. Awful place to work, where bullies are employed.
    When they bully and intimidate you, they expect you to be cheerful in the work place.
    After they have harrassed you, for everything you say and do, they give you a sales pitch on well being.
    They do not want to allow breaks, but give you a sales pitch on work life balance.
    Bullying is the norm, the status quo, with work life messages thrown in for good measure.
    If your role is not considered a key position, you are treated the worst.
    They want you to contribute ideas, but their response is always very abrasive.
    They enjoy and encourage bullying.
    They want to know about you, and use this knowledge to intimidate you.
    They use bullying and intimidation as part of their job.
    You will not recover from this awful experience.

  8. "I've thoroughly enjoyed my 14 years at YBS, they very much have customers at the heart and also listen to their staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Process Improvement Analyst in Cheltenham, England (UK)
    Current Employee - Process Improvement Analyst in Cheltenham, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Yorkshire Building Society Group full-time (More than 10 years)

    Pros

    The people I work with are a big reason I have remained at the group for so long. We strive to give the customer the best experience as possible.

    Cons

    Continuous change doesn't allow for any sustainable progress and very hard to keep up given the organisation's size.

    Advice to Management

    Think about how changes at board level impact the people on the shop floor.


  9. "Not Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Keighley, England (UK)
    Current Employee - Retail Sales Consultant in Keighley, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Yorkshire Building Society Group full-time (More than 5 years)

    Pros

    * Working with branch colleagues
    * Some flexible working

    Cons

    * Zero career path which actually confirmed by directors of the company
    * No staff retention
    * forever changing direction of the company - makes most colleagues feel at unease
    * Looking to cut cost at the expense of staff and its members

    Advice to Management

    * Have a good positive direction
    * Be honest and say wherther you are lookign to sell the organisation


  10. Helpful (1)

    "Disappointingly Let Down"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager
    Former Employee - Branch Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Yorkshire Building Society Group (More than 8 years)

    Pros

    Large company
    A range of job roles and opportunities

    Cons

    Underhanded management techniques
    Poor handling of salaries of long term staff
    Lots of talk about getting opinions and feedback to act on and it's evidenced as simply lip service.
    A toxic environment for well being.
    Difficult to get support and development to be able to progress in the company or elsewhere, you get stuck.

    Advice to Management

    Consider if your culture really does pour from a top down approach and your ground staff are getting it right, why does it do so wrong in the middle.