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Zillow Inside Sales Consultant Reviews

Updated 19 Oct 2016

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Found 67 reviews

4.2
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81%
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Zillow CEO Rich Barton
Rich Barton
0 Ratings
  1. Helpful (1)

    "Great Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inside Sales Consultant in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zillow

    Pros

    Surrounded by young professionals who want to work hard and have fun while doing so. A great place to launch a career, but able to grow and develop within the company longterm as well.

    Cons

    Not a lot of time invested in training of new sales employees. More training would help to reduce the amount of turnover.

    Advice to Management

    Keep investing in your employees careers while allowing them to enjoy work/life balance.

    Zillow2016-10-19

    Zillow Response

    October 21, 2016Senior Director - Inside Sales, Seattle

    Thanks for taking the time to post a review about your great experience at Zillow. I'm glad you had fun here and saw us as a great place to launch your career. We focus a lot on the training and development of our sales folks but I appreciate your feedback and will take a closer ...

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  2. Helpful (15)

    "Inside Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inside Sales Consultant in Irvine, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Zillow for more than a year

    Pros

    Young start up type company. Pay is 36k base salary plus commission-- good medical benefits and good location---- fun holiday theme employee parties.

    Cons

    Sketchy business practices. Employees are encouraged to work 10+ hour days and are made to feel guilty if they leave early. Required employees to be on the phone all day and not leave their desks. No work/life balance. Vacations are frowned upon.

    Zillow2016-08-01

    Zillow Response

    August 2, 2016Senior Director, Inside Sales

    Thank you for the review. It sounds like you left our organization some time ago based on the role listed. I agree we have outstanding benefits and our company parties are among the many team building events that are great. We certainly do not ask employees to work 10+ hours a ...

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  3. Helpful (3)

    "Inside sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inside Sales Consultant in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zillow full-time for more than 3 years

    Pros

    By far the best company I have ever worked at. It's definitely not easy but if you thrive off of a fast pace, work hard sales environment then your pay check will definitely show for it. Management genuinely cares and makes a conscious effort everyday to make it a fun place to work. Happy hours, prizes (tvs, Apple iPods, gift cards, trips, money), amazing benefits, monthly gym reimbursement, massages that come to the...

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    Cons

    I really can't think of anything.

    Advice to Management

    Keep up the great work!

    Zillow2016-05-10

    Zillow Response

    May 11, 2016Senior Director, Inside Sales

    Thank you for the fantastic review. We try our best to foster a productive, positive, and performance driven culture. I agree the perks we enjoy at Zillow Group are amazing and I am glad to hear you see the genuine care each member of our leadership team puts into their role. If ...

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  4. Helpful (9)

    "Inside sales Rep Irvine Ca"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inside Sales Consultant in Irvine, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Zillow full-time for more than a year

    Pros

    I was an inside sales rep for a little over a year and for the most part I liked It.. Great people (for the most part), fun environment , music, food

    Cons

    The management team in Irvine Is horrible well, I take that back just one in particular; the manager that everyone tries to get off of her team. They make sure to practice Core values but, don't seem to implement it in their career at Zillow. They have numerous complaints for this manager and she's still employed there. I can count 4 people off the top of my head that quit just because they transferred to her team and...

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    Advice to Management

    Implement core values

    Zillow2015-12-06

    Zillow Response

    December 8, 2015Senior Director, Inside Sales

    Thank you for your review. We work hard to maintain a vibrant and productive culture here at Zillow. I am glad to hear you enjoyed it. Regarding our core values, they are the common denominator that guides all decision making, action, and vision. I am sorry to hear you feel otherwise; ...

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  5. Helpful (6)

    "It's been a great ride @ ZOC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inside Sales Consultant in Irvine, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Zillow full-time for more than 3 years

    Pros

    You learn how to be a sales professional while having fun. The ability to make 6 figures. There is never a dull moment and they give you lots of benefits and spiffs.

    Cons

    Too many politics, promoting is not merit based and favoritism is a part of the job in some aspects. The company has a lot of links to work out and hopefully soon. Management should be trained before appointed to management. Your success can be determined by your manager and/or your region which are both out of your control.

    Advice to Management

    Be more clear with your employees,don't dangle a carrot of a new position or promotion if it's not in the cards.

    Zillow2015-12-02

    Zillow Response

    December 2, 2015Senior Director, Inside Sales

    Thank you for the review. We are glad to hear you find both the culture and financial opportunity as positive aspects of our business. Regarding career pathing and promotions, our approach is focused as much on performance and skill set as it is exhibition of our company values. ...

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  6. Helpful (3)

    "Always impressed by this company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inside Sales Consultant in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zillow full-time for more than a year

    Pros

    Excellent work atmosphere, at a company that does the right thing by its customers, users and employees. I have worked in the banking and finance industry for 14+ years and have never before experienced the feeling of getting up every morning and being excited to come to work. From my first day through my first year this feeling has not changed.

    Cons

    Sometimes the coffee machine runs out of beans. Seriously this is the worst thing that happens here. On a serious note you have to be able to adapt to change quickly at this company but if you are able to accept that change is good and run with it you will truly enjoy the privilege of working here.

    Advice to Management

    Don't let the growth we are experiencing change the amazing core that has been built

    Zillow2015-11-05

    Zillow Response

    November 9, 2015

    Thanks for your glowing review! I'm so glad to hear your experience at Zillow has been so positive - I believe many people, including myself, relish the excitement of coming to work each day knowing that we can accomplish great things, working along side people who are on the same ...

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  7. Helpful (4)

    "Inside sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inside Sales Consultant in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zillow full-time for more than a year

    Pros

    This is a great company to work for. If you're good and exceed your quota each month, the sales positions pay well. Spencer the CEO is awesome, very open about the company and has always given the sales guys what we'very asked for. Examples being standing desks, Frozen Yogurt machines and most recently quota relief during the recent merger. It's a fun place to work, I work my 8 hours, raid the free food and drinks,...

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    Cons

    It can be a grind. Making 80-100 calls a day can wear down even the most motivated salesperson.

    Advice to Management

    Skynet has a long way to go. Please invest more resources into this program. It's potential to the sales team is evident, but the data points and metrics for lead gen are still off, and the dashboard doesn't have enough info.

    Zillow2015-10-13

    Zillow Response

    October 13, 2015

    Thanks for taking the time to give feedback on your time in Inside Sales at Zillow - It's great to hear how much you like your job! In regards to Skynet, the homegrown system we've built to help identify the best sales opportunities, it absolutely is a work in process - as we speak, ...

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  8. Helpful (2)

    "review for zillow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inside Sales Consultant in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zillow

    Pros

    Nice Work environment, many benefits, nice pay

    Cons

    The team is not diverse enough

    Advice to Management

    Keep up the good work

    Zillow2015-09-02

    Zillow Response

    September 24, 2015

    Thanks for the feedback and I'm glad you've appreciated the work environment at Zillow. We strive to create a culture that fosters and encourages diversity. Doug Slotkin VP Local Ad Sales Dougs@zillow.com

  9. Helpful (6)

    "Inside Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inside Sales Consultant in Centennial, CO
    Disapproves of CEO

    I worked at Zillow full-time for more than a year

    Pros

    Free crackers and milk. I have to say twenty words for this to submit.

    Cons

    Whole company sucks the life out of top sales reps.

    Advice to Management

    Micro management. Hands down. Rascoff is weeding out trulia reps

    Zillow2015-09-27

    Zillow Response

    October 2, 2015Vice President

    Sorry you had a bad experience. I can't really address anything based on your limited response. But, I'm guessing our culture of teamwork, success and transparency weren't for you. We continue to grow our offices and now have latte machines in our free, fully stocked kitchen. ...

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  10. Helpful (2)

    "great company, not a lot of creative oppertunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inside Sales Consultant in Irvine, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Zillow full-time for more than a year

    Pros

    benefits, perks, and pay are all good, they also fly you up to Seattle for an annual party which is a blast.

    Cons

    the inside sales role at Zillow is tough work and they are very upfront about that. I would say that in the end, the culture they created did not provide an atmosphere that brought out my best, but if sales is your thing and you don't mind pounding out 150 dials a day with lots of noise, then it could be a great fit. They have also transitioned a bit from giving you, the sales rep, control of your book of business to...

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    Advice to Management

    one of the things I heard Spencer say in one of his articles is you should never be afraid to hire someone more qualified then you. Management needs to listen better and help their inside sales reps find ways to thrive personally or else they should rename the role from "inside sales" to "call center rep".

    Zillow2015-09-03

    Zillow Response

    September 8, 2015Senior Director, Inside Sales

    Thank you for your thorough review. We certainly appreciate the feedback. One important aspect of our inside sales role is the financial opportunity. We have a keen focus on making it both challenging and rewarding. Although the opportunity has evolved over the years, we certainly ...

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Found 67 reviews