Zillow Reviews | Glassdoor.co.in

Zillow Reviews

Updated Jun 18, 2019

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Found 732 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
73%
Recommend to a Friend
91%
Approve of CEO
Zillow CEO Rich Barton
Rich Barton
16 Ratings
  1. Helpful (12)

    "This is THE sweat shop of all sales jobs. Prepare to question your life choices"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Executive in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Zillow full-time for more than a year

    Pros

    Great benefits, great CEO great workspace with more snacks and array of beverages than you could ever imagine. View from any floor is amazing.

    Cons

    It's really disappointing because i have a lot of friends that aren't in sales that work for Zillow and they can't stop talking about how much they love it. Zillows core values and direction and culture is absolutely amazing UNLESS you are on the sales floor. It is a shark eat shark environment where you can't trust anybody. Everyone is always trying to figure out ways to snake your deals, which results in a lot of...

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    Advice to Management

    Fix the issue of people snaking other people deals and make it a fair playing field. "Salesforce Rules" are INSANE. The fact that if you miss a follow up on someone you have been working with for months and if they accidentally falls out of your name that another SE who literally did nothing for the sale gets to close it and get 100% credit. Also, stop preaching about how "transparent" you are because it's very evident...

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    Zillow2019-03-06

    Zillow Response

    March 13, 2019SVP Premier Agent

    I’m disappointed to hear that you did not enjoy your experience at Zillow Group. As you note, sales can be high pressure – that is the nature of the role. The training we provide aims to alleviate some of the pressures by making sure our sales people are fully equipped for their day-to-day ...

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  2. Helpful (1)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zillow full-time for more than 3 years

    Pros

    Awesome culture and work life balance

    Cons

    Some growing pains. Could use more headcount

    Zillow2019-02-28

    Zillow Response

    February 28, 2019CPO

    Thanks for your review - we are glad you are enjoying your experience at ZG! We definitely have growing pains, and when you are growing like we are expect them to continue. We do try to understand where we can relieve pressure so if you have thoughts we should consider please email ...

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  3. "Good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Sales Consultant in Denver, CO

    I worked at Zillow full-time for more than 5 years

    Pros

    good base pay and benefits

    Cons

    disconnect between management and employees

    Zillow2019-02-28

    Zillow Response

    March 1, 2019Senior Director, Premier Agent Sales

    Thank you for your review. We always appreciate hearing from short term, long term, and those that are no longer with us. I would love hear details about your comment on the disconnect between our managers and employees, as we always want to address any challenges for the overall ...

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  4. Helpful (1)

    "Exceptionally lucrative, not for the faint hearted!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Business Consultant 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zillow full-time

    Pros

    Work/life balance, uncapped income potential, amazing office environment, progressive, forward-thinking company, top-notch benefits, etc.!

    Cons

    Middle management turnover can be frustrating, and leadership on the sub-regional level needs improvement.

    Advice to Management

    Invest in your people, and they will perform. Learn what your front-lines face on a daily basis before setting goals and expectations.

    Zillow2019-02-21

    Zillow Response

    February 27, 2019Vice President, Premier Agent Sales

    Thank you for the thoughtful review. Glad to hear your current opportunity is something that is viewed as motivating, vibrant and drives nice balance for you. I am interested to hear more from you regarding how we can improve our development focus for sales leaders and individual ...

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  5. Helpful (8)

    "Great company, Sales Org not so much"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - PA Sales Executive in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Zillow full-time for less than a year

    Pros

    Pay and commission structor

    Cons

    Three month job security. Sales Floor is about tagging clients then fighting other employees for the sale.

    Zillow2019-02-28

    Zillow Response

    March 1, 2019Senior Director - Inside Sales, Seattle

    Thank you for taking the time to post this review. I'm glad you enjoyed the commission opportunity we provide. I appreciate your feedback regarding our sales team. That feedback doesn't seem to be in-line with what I've heard from the rest of our sales floor though as we focus ...

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  6. Helpful (1)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Premier Agent Concierge 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zillow full-time for less than a year

    Pros

    The perks of being with the company are amazing! You will love the overall atmosphere, initiatives and company vision.

    Cons

    This position is an entry level one as advertised, but transitioning into another department is not as easy as management make it appears. Also, schedules can or frequently change.

    Advice to Management

    Be upfront with new staff about the internal job process, when submitting new applications. Also, PAC could be a long term department for the right person. It felt like the department was looked at as the throw away department within the company. With some adjustments, this department could attract long term employees who enjoy the service side of customer interactions. However, if the attitude of this team continues...

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    Zillow2019-02-19

    Zillow Response

    February 20, 2019Senior Director, Connections Experience

    Thank you for taking the time to share your feedback. From the top down, the key to our business is our commitment to all employees no matter which level or department. We believe in empowering all employees to grow long term careers. With this said, we’re always looking for ways ...

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  7. "Amazing Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Executive in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zillow full-time for more than a year

    Pros

    -Great Benefits -Awesome Culture -Lots of yearly parties and free food -Feel valued as an employee

    Cons

    -It's a grind and emotionally taxing, you have to have thick skin and not get in your head.

    Advice to Management

    The questions on the recruiting call didn't feel personal and the recruiter was clearly reading a script. For first impression I think this should be more polished and sincere.

    Zillow2019-02-22

    Zillow Response

    February 28, 2019Senior Director - Inside Sales, Seattle

    Thank you for taking the time to post this great review. I'm glad you enjoyed the great benefits and culture while feeling valued. Thanks for the feedback regarding recruiting, I will dig in and work on improvements there. Feel free to reach out to me if there's anything else ...

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  8. Helpful (1)

    "Wonderful place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Principal Product Manager in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zillow full-time for less than a year

    Pros

    - Genuine emphasis on career development - Wonderful colleagues - Company plays the long game

    Cons

    Nothing comes immediately to mind

    Zillow2019-02-09

    Zillow Response

    March 4, 2019CTO

    Thank you for your feedback and show of support for several of the things that makes Zillow Group special. We are lucky to have great co-workers and a long term focus on developing our people and business opportunities. Thanks for being a part of that! I hope your future at Zillow ...

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  9. "Great Company to Work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends

    I have been working at Zillow full-time for more than 3 years

    Pros

    Zillow really invests in their employees

    Cons

    No cons at all at Zillow

    Zillow2019-02-12

    Zillow Response

    February 13, 2019CPO

    Thanks for your review. I am glad that you are having a great experience at Zillow Group! We always have opportunities to improve - so if you ever have thoughts or insights that you want to share please reach out to me at dans@zillowgroup.com.

  10. Helpful (11)

    "Awesome workplace - a lot of distractions though."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zillow full-time

    Pros

    Work life balance, benefits, core values, opportunities for growth, communication,

    Cons

    Too much complaining from entitled co-workers..so many are just aren't focused on the work we are there to do but rather all of the SJW stuff happening.

    Advice to Management

    Eliminate the affinity networks, like other company's have started to do, they are encouraging separation and some groups are not all welcoming to those different than they are.

    Zillow2019-01-03

    Zillow Response

    January 3, 2019CPO

    Thanks for your review - we appreciate hearing your thoughts and I am glad you are having a positive experience at Zillow Group. The affinity networks are important to ZG and have become an vehicle for many of our employees to connect across our brands and offices. They have helped ...

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Found 732 reviews