Zillow Sales Reviews | Glassdoor.co.in

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Zillow Sales Reviews

Updated Jul 1, 2019

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Found 147 reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
66%
Recommend to a Friend
100%
Approve of CEO
Zillow CEO Rich Barton
Rich Barton
4 Ratings
  1. Helpful (10)

    "Turnover rate for sales is around 70% (no, seriously)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Executive in Irvine, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Zillow full-time for less than a year

    Pros

    Free lunch on Fridays, great benefits, gym reimbursement, free snacks.

    Cons

    I stayed around 6 months. At first, everything was great; they do the old smoke and mirrors trick- free lunch! gym reimbursement! tons of $$ if you hit quota! But the reality is: everyone is extremely stressed about hitting quota and it creates a negative office environment. The well is very poisoned here. I felt like after a month of training and traveling to Seattle, the smoke screen was gone and I realized I had made...

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    Advice to Management

    Ditch the churn and burn method. Restructure the sales plan (like the 3 strikes you're out method) so you can create happier employees and therefore a better work environment.

    Zillow2019-07-02

    Zillow Response

    July 2, 2019Senior Director of Sales

    I appreciate you taking time to review our company and team. I’m glad to hear you enjoyed the benefits and perks here at Zillow Group. It’s unfortunate that you did not enjoy your time as an employee. As you know, Zillow Group is a fast-paced and rapidly growing company. We raise ...

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  2. "Great company for the motivated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Director 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zillow full-time for more than 8 years

    Pros

    High-growth business that recognizes and paths high-performers. Culture and leadership are second-to-none.

    Cons

    Executive development initiatives were lacking.

    Zillow2019-06-18

    Zillow Response

    June 25, 2019Vice President, Premier Agent Sales

    Thank you for the great review. The team puts in a lot of effort to ensure our culture and leadership are best in class. I am happy to hear your experience reflects that effort. We are currently building out the next phase of our Leadership Development Program and it sounds like ...

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  3. Helpful (1)

    "Great company with better people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Executive in Seattle, WA
    Recommends
    Positive Outlook

    I worked at Zillow full-time for more than a year

    Pros

    Amazing culture/environment, compensation and work life balance. They truly take care for their employees. Opportunity for advancement is there and executive management is on point.

    Cons

    You can get stuck with a territory or book of business that has a high level of churn due to not making quota, so don't expect an easy sale. If your direct manager is not a good fit for you to learn from you might be in a tough spot.

    Advice to Management

    Don't sacrifice employee management and development to press captured revenue.

    Zillow2019-04-22

    Zillow Response

    April 24, 2019Senior Director - Inside Sales, Seattle

    Thank you for taking the time to post this great review. I'm glad you enjoyed items like our culture and work/life balance while noticing that we truly do care about our people. I will take your advice to heart and focus on it. If you have any other comments, please feel free ...

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  4. "Great Gig"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zillow full-time for more than a year

    Pros

    Good earning potential, relatively easy produce to sell

    Cons

    Early wake up to hit the east coast

    Zillow2019-04-12

    Zillow Response

    April 17, 2019Senior Director - Inside Sales, Seattle

    Thanks for taking the time to post this great review! I'm glad you enjoyed the earnings potential we offer, the role itself and would recommend this role to others. If you have any more feedback you'd like to share, please reach out to me. Chris Lowe Senior Director, Zillow ...

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  5. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Executive in Centennial, CO
    Recommends

    I worked at Zillow full-time for more than a year

    Pros

    Enjoyed the benefit and compensation. Free food, maternity and paternity leave, good health benefits, adoption benefits

    Cons

    Typical call center environment without much independence

    Zillow2019-04-10

    Zillow Response

    April 11, 2019Senior Director, Premier Agent Sales

    We always appreciate hearing from current and former employees, so thank you very much for taking the time to share. I couldn't agree more on the benefits ZG provides its employees, truly phenomenal and glad to hear you enjoyed those benefits! On your call center comment, we do ...

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  6. Helpful (16)

    "Churn and burn tactic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Executive in Irvine, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Zillow full-time for more than a year

    Pros

    Kitchen snacks and peoples reactions when you tell them you work for Zillow.

    Cons

    No job security. High turnover. If you miss your quota for 3 months you are fired no questions asked. Quota is $8,000 per month which is extremely difficult since majority of real estate agents have already been burned by the product you’re trying to sell. It’s an extremely difficult and expensive sale to make and very hard quota to hit. Managers play favorites and will give leads to sales executives they are close with....

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    Advice to Management

    Stop the churn and burn tactics. Hire better managers.

    Zillow2019-03-22

    Zillow Response

    March 28, 2019Senior Director of Sales

    Thank you for taking the time to write your review. The Sales Executive role can be a challenging role and success within the role is performance-based. Much like any performance-based role, the Sales Executive position carries a quota designed to drive a compelling financial opportunity, ...

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  7. Helpful (15)

    "This is THE sweat shop of all sales jobs. Prepare to question your life choices"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Executive in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Zillow full-time for more than a year

    Pros

    Great benefits, great CEO great workspace with more snacks and array of beverages than you could ever imagine. View from any floor is amazing.

    Cons

    It's really disappointing because i have a lot of friends that aren't in sales that work for Zillow and they can't stop talking about how much they love it. Zillows core values and direction and culture is absolutely amazing UNLESS you are on the sales floor. It is a shark eat shark environment where you can't trust anybody. Everyone is always trying to figure out ways to snake your deals, which results in a lot of...

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    Advice to Management

    Fix the issue of people snaking other people deals and make it a fair playing field. "Salesforce Rules" are INSANE. The fact that if you miss a follow up on someone you have been working with for months and if they accidentally falls out of your name that another SE who literally did nothing for the sale gets to close it and get 100% credit. Also, stop preaching about how "transparent" you are because it's very evident...

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    Zillow2019-03-06

    Zillow Response

    March 13, 2019SVP Premier Agent

    I’m disappointed to hear that you did not enjoy your experience at Zillow Group. As you note, sales can be high pressure – that is the nature of the role. The training we provide aims to alleviate some of the pressures by making sure our sales people are fully equipped for their day-to-day ...

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  8. "Good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Sales Consultant in Denver, CO

    I worked at Zillow full-time for more than 5 years

    Pros

    good base pay and benefits

    Cons

    disconnect between management and employees

    Zillow2019-02-28

    Zillow Response

    March 1, 2019Senior Director, Premier Agent Sales

    Thank you for your review. We always appreciate hearing from short term, long term, and those that are no longer with us. I would love hear details about your comment on the disconnect between our managers and employees, as we always want to address any challenges for the overall ...

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  9. "Amazing Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Executive in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zillow full-time for more than a year

    Pros

    -Great Benefits -Awesome Culture -Lots of yearly parties and free food -Feel valued as an employee

    Cons

    -It's a grind and emotionally taxing, you have to have thick skin and not get in your head.

    Advice to Management

    The questions on the recruiting call didn't feel personal and the recruiter was clearly reading a script. For first impression I think this should be more polished and sincere.

    Zillow2019-02-22

    Zillow Response

    February 28, 2019Senior Director - Inside Sales, Seattle

    Thank you for taking the time to post this great review. I'm glad you enjoyed the great benefits and culture while feeling valued. Thanks for the feedback regarding recruiting, I will dig in and work on improvements there. Feel free to reach out to me if there's anything else ...

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  10. Helpful (2)

    "Decent place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Zillow full-time for more than 5 years

    Pros

    Good culture. Great opportunity for someone starting their career in sales

    Cons

    Not a long term opportunity. Most of tenured good people end up leaving

    Zillow2019-01-22

    Zillow Response

    January 24, 2019Senior Director, Premier Agent Sales

    Thank you for your review, we always appreciate hearing from former employees. Based on your lengthy tenure, I’m optimistic you had a successful career with Zillow Group. Ann Sobil, Senior Director, Premier Agent Sales

Found 147 reviews