Customer Service Manager Salaries

The average salary for a Customer Service Manager is $56,702 per year in United States. Salaries estimates are based on 9121 salaries submitted anonymously to Glassdoor by a Customer Service Manager employees in United States.

The highest salary for a Customer Service Manager in United States is $71,444 per year.

The lowest salary for a Customer Service Manager in United States is $45,332 per year.

Many factors influence customer service manager salary, including experience, education, and leadership skills. When professionals ranked their salary satisfaction on Glassdoor, about 66% considered themselves satisfied. Another factor that influences earnings is additional pay; professionals can earn an extra $7,176.23 annually in addition to salary.

While how much a customer service manager makes varies by location and industry, overall, professionals earn between $37,092.93 and $87,617.01, with average earnings of $56,702.27. If you follow the customer service manager career path, completing your bachelor's degree, gaining experience, and improving your leadership skills, you'll earn more over time and can progress in seniority to a team lead role.

Is it your goal to earn a higher customer service manager salary? Complete your bachelor's degree in business administration, management and operations, or customer service management. This proves that you possess in-depth knowledge of the role and what's required of you, and it stands out on a resume. Enhance your resume by gaining experience in the industry. Since this profession considers education and experience as equally influential, improving both boosts your chances of a high-paying gig. A positive reputation also impacts salary as a customer service manager, so do your best to keep both your team and customers satisfied.

Research is an excellent first step toward scoring a higher salary from your customer service manager role. Determine your market value by exploring the salaries of others in your area and industry, factoring in education and experience level. If you bring more to the role than than the standard customer service manager salary suggests, then you can reasonably request a higher number ranging anywhere from 10% to 20%. Consult your professional network to get quality references, especially ones that back up your job-specific skills. If your positive attitude is what's driving business, you have more bargaining power. Always factor in benefits to get the most out of the negotiation process.

About 66.15% of Customer Service Manager professionals feel satisfied with their salary, according to anonymous Glassdoor ratings. An additional $7,176 in potential pay per year, among other factors, can qualify the annual pay of a Customer Service Manager in United States as a good salary.

Customer Service Manager professionals in United States have a wide total pay range, between $37,093 and $87,617 depending on experience, with an estimated total pay of $56,702 following the average career path of a Customer Service Manager.