Customer Service Representative Salaries

Customer Service Representative Salaries

Updated 30 Sept 2023
$35,979 /yr
Average Base Pay

2,26,895 salaries

Additional Cash Compensation
Average$1,402Range$813 - $2,566

How much does a Customer service representative make?

The average salary for Customer Service Representative is $35,979 per year in the United States. The average additional cash compensation for a Customer Service Representative in the United States is $1,402, with a range from $1,051 - $1,963. Salaries estimates are based on 226895 salaries submitted anonymously to Glassdoor by Customer Service Representative employees in United States.

How accurate does $35,979 look to you?

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What are some related job titles for a Customer Service Representative?

Customer Service Specialist

$37,757

per year

View SalariesSee Open Jobs

Customer Service Associate

$35,063

per year

View SalariesSee Open Jobs

Call Center Representative

$32,551

per year

View SalariesSee Open Jobs

Financial Services Representative

$50,564

per year

View SalariesSee Open Jobs

What is the average pay for a a Customer Service Representative at different companies?

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Average Base Salary in (USD)

Range

The Home Depot
3.8

The Home Depot

Customer Service Representative

$34,134

 /yr
Range: $27T - $43T
7,265 salaries
See 3,96,492 salaries from all locations

$27T

$43T

$27,100 - $43,292 Range

Alorica
3.2

Alorica

Customer Service Representative - Hourly

$15

 /hr
Range: $12 - $18
2,420 salaries
See 3,96,492 salaries from all locations

$12

$18

$12 - $18 Range

Teleperformance
4.7

Teleperformance

Customer Service Representative - Hourly

$15

 /hr
Range: $12 - $19
2,133 salaries
See 3,96,492 salaries from all locations

$12

$19

$12 - $19 Range

TTEC
3.6

TTEC

Customer Service Representative - Hourly

$15

 /hr
Range: $12 - $19
1,835 salaries
See 3,96,492 salaries from all locations

$12

$19

$12 - $19 Range

AT&T
3.6

AT&T

Customer Service Representative - Hourly

$18

 /hr
Range: $13 - $27
1,791 salaries
See 3,96,492 salaries from all locations

$13

$27

$13 - $27 Range

Amazon
4.1

Amazon

Customer Service Representative - Hourly

$17

 /hr
Range: $13 - $22
1,746 salaries
See 3,96,492 salaries from all locations

$13

$22

$13 - $22 Range

Walmart
3.4

Walmart

Customer Service Representative - Hourly

$15

 /hr
Range: $12 - $19
1,697 salaries
See 3,96,492 salaries from all locations

$12

$19

$12 - $19 Range

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Verizon
3.8

Verizon

Customer Service Representative - Hourly

$19

 /hr
Range: $14 - $26
1,500 salaries
See 3,96,492 salaries from all locations

$14

$26

$14 - $26 Range

Foundever
3.6

Foundever

Customer Service Representative - Hourly

$17

 /hr
Range: $13 - $22
1,389 salaries
See 3,96,492 salaries from all locations

$13

$22

$13 - $22 Range

GEICO
2.9

GEICO

Customer Service Representative - Hourly

$19

 /hr
Range: $15 - $25
1,312 salaries
See 3,96,492 salaries from all locations

$15

$25

$15 - $25 Range

Lowe's Home Improvement
4.2

Lowe's Home Improvement

Customer Service Representative - Hourly

$15

 /hr
Range: $12 - $20
1,173 salaries
See 3,96,492 salaries from all locations

$12

$20

$12 - $20 Range

Domino's
3.5

Domino's

Customer Service Representative - Hourly

$16

 /hr
Range: $11 - $23
1,139 salaries
See 3,96,492 salaries from all locations

$11

$23

$11 - $23 Range

Best Buy
3.6

Best Buy

Customer Service Representative - Hourly

$15

 /hr
Range: $12 - $20
1,133 salaries
See 3,96,492 salaries from all locations

$12

$20

$12 - $20 Range

Spectrum
3.3

Spectrum

Customer Service Representative - Hourly

$16

 /hr
Range: $13 - $21
1,132 salaries
See 3,96,492 salaries from all locations

$13

$21

$13 - $21 Range

U-Haul
3.3

U-Haul

Customer Service Representative - Hourly

$18

 /hr
Range: $14 - $24
1,090 salaries
See 3,96,492 salaries from all locations

$14

$24

$14 - $24 Range

Conduent
3.2

Conduent

Customer Service Representative - Hourly

$15

 /hr
Range: $12 - $19
1,040 salaries
See 3,96,492 salaries from all locations

$12

$19

$12 - $19 Range

Walgreens
3.1

Walgreens

Customer Service Representative - Hourly

$15

 /hr
Range: $12 - $19
1,001 salaries
See 3,96,492 salaries from all locations

$12

$19

$12 - $19 Range

Aerotek
3.5

Aerotek

Customer Service Representative

$36,802

 /yr
Range: $29T - $47T
956 salaries
See 3,96,492 salaries from all locations

$29T

$47T

$28,781 - $47,059 Range

Concentrix
4.2

Concentrix

Customer Service Representative - Hourly

$15

 /hr
Range: $12 - $20
955 salaries
See 3,96,492 salaries from all locations

$12

$20

$12 - $20 Range

Maximus
3.4

Maximus

Customer Service Representative - Hourly

$16

 /hr
Range: $12 - $20
907 salaries
See 3,96,492 salaries from all locations

$12

$20

$12 - $20 Range

Download as data table

Customer Service Representative Salaries

Job TitleSalary
Customer Service Representative salaries - 7,265 salaries reported$34,134/yr
Customer Service Representative salaries - 2,420 salaries reported$15/hr
Customer Service Representative salaries - 2,133 salaries reported$15/hr
Customer Service Representative salaries - 1,835 salaries reported$15/hr
Customer Service Representative salaries - 1,791 salaries reported$18/hr
Customer Service Representative salaries - 1,746 salaries reported$17/hr
Customer Service Representative salaries - 1,697 salaries reported$15/hr
Customer Service Representative salaries - 1,500 salaries reported$19/hr
Customer Service Representative salaries - 1,389 salaries reported$17/hr
Customer Service Representative salaries - 1,312 salaries reported$19/hr
Customer Service Representative salaries - 1,173 salaries reported$15/hr
Customer Service Representative salaries - 1,139 salaries reported$16/hr
Customer Service Representative salaries - 1,133 salaries reported$15/hr
Customer Service Representative salaries - 1,132 salaries reported$16/hr
Customer Service Representative salaries - 1,090 salaries reported$18/hr
Customer Service Representative salaries - 1,040 salaries reported$15/hr
Customer Service Representative salaries - 1,001 salaries reported$15/hr
Customer Service Representative salaries - 956 salaries reported$36,802/yr
Customer Service Representative salaries - 955 salaries reported$15/hr
Customer Service Representative salaries - 907 salaries reported$16/hr
Viewing 1 - 10 of 3,96,492

Recent user submitted salaries for Customer Service Representative in United States of America?

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$19

/hrAvg Base Salary

8 days ago by a Customer Service Representative with 1 to 3 years of experience

$15

/hrAvg Base Salary
Cash Bonus$28,800/hr
Stock Bonus$28,800/hr

8 days ago by a Customer Service Representative with more than 15 years of experience

$15

/hrAvg Base Salary

9 days ago by a Customer Service Representative with 1 to 3 years of experience

$17

/hrAvg Base Salary
Cash Bonus$750/hr

9 days ago by a Customer Service Specialist with 1 to 3 years of experience

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$20

/hrAvg Base Salary
Cash Bonus$750/hr

9 days ago by a Customer Service Representative with 1 to 3 years of experience

$15

/hrAvg Base Salary

9 days ago by a Customer Service Representative (CSR) with 1 to 3 years of experience

$15

/hrAvg Base Salary

9 days ago by a Customer Service Representative with 1 to 3 years of experience

$15

/hrAvg Base Salary

9 days ago by a Customer Service Representative with 1 to 3 years of experience

Download as data table

Recent user submitted salaries for Customer Service Representative?

Base PayCash BonusStock Bonus
$19 /hr
$15 /hr$29T /hr$29T /hr
$15 /hr
$17 /hr$750 /hr
$20 /hr$750 /hr
$15 /hr
$15 /hr
$15 /hr

Frequently asked questions about a Customer Service Representative salaries

The average salary for a Customer Service Representative is $35,979 per year in United States. Salaries estimates are based on 226895 salaries submitted anonymously to Glassdoor by a Customer Service Representative employees in United States.

The highest salary for a Customer Service Representative in United States is $42,011 per year.

The lowest salary for a Customer Service Representative in United States is $30,905 per year.

Customer services representatives receive pay similar to that of financial clerks, receptionists and computer support specialists. Since some call centers operate twenty-four hours a day and seven days a week, opportunities exist to earn higher overtime pay by working weekends and holidays. Customer services representatives working for wholesale trade firms and insurance carriers often earn higher wages than representatives working in business support or for retail trade firms. Opportunities exist for advancement into call-center manager positions or sales roles.

Powered by Glassdoor Economic Research

Customer service representative roles feature tips, commission, profit sharing, and bonuses, so professionals can earn $1,401.97 in additional income annually. Professional certification and a greater number of years in the field correlate to higher salary. 76% of customer service representatives on Glassdoor believe their salaries are satisfactory.

Following a customer service representative career path results in higher earnings as your experience and skill levels increase. Working in an in-demand industry, completing professional certification, and gaining experience are all factors that increase salary the longer you remain in the role, with tips and commission also boosting total earnings. The salary range lands between $26,970.57 and $48,273.17, with average earnings of $35,979.31.

Customer service skills are the key to a high customer service representative salary. You can improve your skills in working with people, problem solving, listening, and answering questions through related roles, such as server, cashier, or customer relations. Likewise, many customer service representative roles are available in part-time or work-from-home settings, so you can improve your skills and experience without leaving your current position. Bolster your potential by working in an in-demand industry such as insurance or financial services, which often pay more than retail or hospitality. Certified Customer Experience Professional credentials can also strengthen your standing and help you achieve a higher customer service representative salary.

Employers hiring for customer service representative roles seek out qualified candidates with proven experience. The more customer service experience you have, the higher salary you can request. After a job offer, ask your employer what their pay range is, using your personal experience and expertise to factor yourself in. Do you have significantly more work experience than others in the role? Have you completed higher education? Do you have leadership experience? All of these factors give you sufficient grounds to ask for about a 15% raise. In established positions, consider how your skills have advanced since you've taken the position. Each extra year of on-the-job experience gives you bargaining power.

About 76.11% of Customer Service Representative professionals feel satisfied with their salary, according to anonymous Glassdoor ratings. An additional $1,402 in potential pay per year, among other factors, can qualify the annual pay of a Customer Service Representative in United States as a good salary.

Customer Service Representative professionals in United States have a wide total pay range, between $26,971 and $48,273 depending on experience, with an estimated total pay of $35,979 following the average career path of a Customer Service Representative.

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