Sitel Company Updates |

Company Updates

  • MIAMI, Florida — October 29, 2019 — Sitel Group, one of the largest customer experience (CX) management companies in the world, today announced it has been named the winner of the “Work Hard, Play Hard” CC Award for the second year in a row at the 15th Annual Customer Contact West: A Frost & Sullivan Executive MindXchange.

  • Sitel Group Expands FinTech, Manufacturing & Hi-Tech Vertical Expertise

    MIAMI, Aug. 1, 2018 /PRNewswire/ -Sitel Group, one of the largest customer experience management companies in the world, announced today that it has hired two industry-leading Vice President's in an effort to expand the company's vertical-specific expertise.

  • Sitel Group Recognized on IAOP 2018 Global Outsourcing 100 List for 13th Consecutive Year - Sitel Group

    The 2018 Global Outsourcing 100 list recognizes the world's best outsourcing service providers and advisors. An independent panel of IAOP customer members with extensive experience in selecting outsourcing service providers and advisers for their organizations judges submitted applications against a rigorous scoring methodology based on five categories: size and growth, customer references, awards and certifications, programs for innovation, and corporate social responsibility.

  • Sitel's Arnaud de Lacoste new book - See how AI makes us more human...

    "What If Artificial Intelligence Could Make Us More Human?" - Sitel's Arnaud de Lacoste Explores The Idea in His Latest Book Today, Sitel Group Co-Founder and Chief Marketing & Innovation Officer Arnaud de Lacoste announced the launch of his book, " What if Artificial Intelligence could make us more human?, " which provides an intensely human assessment of the future of the AI revolution.

  • Preparing Your Employees for an Automated Future - Sitel Group

    Dan Gizzi, Vice President of Business Development at Learning Tribes (a Sitel Group subsidiary), discusses the importance of skilling up employees to work alongside tech, not only to help them maintain professional relevance but also as a means to accelerate a brand's digital transformation.

  • Sitel Group Partners with CallMiner to Improve Customer Experiences

    MIAMI, April 24, 2018 /PRNewswire/ - Today, Sitel Group, one of the largest customer experience companies in the world, announced that it has partnered with speech analytics software provider, CallMiner, to further improve brands conversations with their customers.

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