Cover for ChargePoint
ChargePoint4.1
Business Analyst
Scottsdale, AZ
$54K - $111K (Glassdoor Est.)
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Rating Highlights
Compensation & Benefits: 4.0
Culture & Values: 3.9
Career Opportunities: 4.0
Work/Life Balance: 3.6
Job & Company Insights
Job Type: Full-time
Job Function: business analyst
Industry: Information Technology
Size: 501 to 1000 Employees
Job

About Us

With electric vehicles (EVs) expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint is at the center of this revolution, powering one of the world’s leading EV charging networks and a comprehensive set of hardware, software and mobile solutions for every charging need. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a global reality.

Since our founding in 2007, ChargePoint has focused solely on EV charging and established a business model that's been validated by more than a decade in business and thousands of customers. As now a public company, we remain focused on broadening our market leadership and building on years of innovation. ChargePoint offers a once-in-a-lifetime chance to build our all-electric future and dominate a trillion-dollar market.

Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come.

Discover what it’s like to help build the fueling network of the future - check out our Engineering Blog.

Reports To

IT Director

What You Will Be Doing

The Business Analyst role will conduct (process + data) analysis in Sales Cloud, Service Cloud, NetSuite, and associated applications used by Sales Ops, Technical Support, Marketing, and Public Policy.

What You Will Bring to ChargePoint

  • Support Solution Architects, Project Managers, and Integration Architects with analysis
  • Analyze impact of new capability requirements to
    • Business process workflow
    • Reports
    • Transactional systems, including the data exchange between them
    • Business objects:
      • Item
      • Customer
      • Lead
      • Opportunity
    • Users:
      • Drivers
      • Installers
      • Sales account execs
      • Distributors
    • Customers:
      • Leasing companies
      • Utilities
      • Fleet operators
      • Auto Original Equipment Manufacturers
      • Real estate investor/operators
      • Parking Lot operators
    • Draft as-is process and data flows:
      • Prospect
      • Scheduling
      • Contact hygiene
      • Sales incentives
      • Generate leads, track audience as it passes through multiple touch-points
    • Triage between high-impact, high-urgency issues requiring direct involvement, and low-impact, low-urgency, that can be analyzed and solved by tier-one, off-shore support
    • Learn the transactional flow of supply chain and financial processes within NetSuite, including: Sales Order, Item fulfillment, Invoice, Customer Payment, Credit Memo, Purchase Request & Purchase Order, Item Receipt, Vendor Bill, Bill Payment, Bill Credit

Requirements

  • Proficient in Excel pivot tables, Analysis Tools, correlation, histograms, regression, and goal seek
  • Proficient in process mapping
  • 6-10 years of experience
  • Tableau is a plus
  • Experience with CRM or ERP systems, especially Salesforce or NetSuite, is a plus
  • AA or Bachelor’s degree

Location

Scottsdale, AZ

We are committed to an inclusive and diverse team. ChargePoint is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

If there is a match between your experiences/skills and the Company needs, we will contact you directly.

ChargePoint is an equal opportunity employer.
Applicants only - Recruiting agencies do not contact.

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