A Desktop Support Specialist plays a critical role in an organization by providing technical assistance and support to end-users who encounter computer or technology-related issues. This position is crucial in ensuring that an organization's computer systems run smoothly, and they act as the first line of defense against technical issues faced by end-users. This position plays a vital role in maintaining productivity and reducing downtime due to IT-related problems. This position reports to a Senior Network Administrator within a designated department.
What will make you successful:
Where We See This Role Going:
We are committed to being a driving force in the innovation of the insurance market and that means that we help our employees stay on top of current trends and technologies, and progress within our company. This position can move into the following roles.
About US (EITS)
Headquartered in the city of Jaipur, Rajasthan, we are a team of highly motivated and committed individuals with years of expertise, developing and delivering innovative sales automation solutions for the insurance and financial services industries. We work collectively with our US-based company to develop software solutions that are intuitive, easy to use, and compliant. Together as a team, we strive to provide our insurance carrier and distributor clients best-in-class sales solutions that transform business processes and empower sales across all insurance, retirement and investment products. We encourage creativity and innovation, champion teamwork and are committed to being the best at what we do – and always have our customers best interest in mind.
Employment Benefits Package Includes:
Expected hours of Work:
This is a full-time position with regular office hours from Monday through Friday. Occasional evening and weekend work may be required to support deployments and other work demands .
This job description in no way states or implies that these are the only duties to be performed by the employee incumbent in this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties as requested.
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee must possess the skills, aptitudes and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.
This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
One of the best benefits packages in the industry
Amazing place to work. No Micromanagement. Friendly environment. Friendly and caring management.
Fixed salary component One family picnic per year One family party during Diwali time 5/10 year bonus