Date Posted:
8/17/2023
Job Function:
IT Support
Location:
Noida UP - IND
Offered Salary:
Competitive
Job Description:
This position will be responsible for supporting the company's IT infrastructure and handle systems administration tasks. The ideal candidate will also be responsible for providing timely and accurate end-user level 2 technology support to internal and remote employees; as well as engineering innovative and productivity enhancing solutions by means of automation. Candidates must have strong troubleshooting, written and verbal communication skills, and the ability to work independently with little or no supervision.
Company Overview:
Iron Systems is an innovative, customer-focused provider of custom-built computing infrastructure platforms such as network servers, storage, OEM/ODM appliances & embedded systems. For more than 15 years, customer have trusted us for our innovative problem solving combined with holistic design, engineering, manufacturing, logistic and global support services.
Job Description :
NOTE: Must have worked in US shifts and can commute to the office by own vehicle.
Educational Qualifications and Prior Experience:
This position will be responsible for supporting the company's IT infrastructure and handle systems administration tasks. The ideal candidate will also be responsible for providing timely and accurate end-user level 2 technology support to internal and remote employees; as well as engineering innovative and productivity enhancing solutions by means of automation. Candidates must have strong troubleshooting, written and verbal communication skills, and the ability to work independently with little or no supervision.
Company Overview:
Iron Systems is an innovative, customer-focused provider of custom-built computing infrastructure platforms such as network servers, storage, OEM/ODM appliances & embedded systems. For more than 15 years, customer have trusted us for our innovative problem solving combined with holistic design, engineering, manufacturing, logistic and global support services.
Job Description :
- Responsible for troubleshooting desktop and laptop environments running Microsoft Windows 10/11 operating systems
- To assist users by performing analysis of various issues relating to LANs, WANs, Internet connectivity, and the installation of hardware and software
- Good understanding of troubleshooting/configuring O365 Applications such as Outlook, MS Teams Etc.
- Upgrading and maintaining Windows hardware, software, patches, and other applications
- Managing and supporting printers, scanners, routers, and switches
- Basic understanding of Networking such as DNS and DHCP
- Basic knowledge of managing Active Directory accounts
- Experience in ticketing tools such as Service Now etc
- Experience in managing Hardware and Software inventories
- Ability to provide step-by-step technical help, both written and verbal
- Ability to effectively prioritize and execute tasks in a high-pressure environment
- Excellent problem-solving and troubleshooting skills
- Excellent interpersonal skills
- Good written and verbal communication
NOTE: Must have worked in US shifts and can commute to the office by own vehicle.
Educational Qualifications and Prior Experience:
- Degree in computer science, information systems, or related field
- Any Microsoft Certification will be good.
- Prior experience (at least 3-4 years) working on a Helpdesk, in IT, or similar technical function
Average base salary estimate
₹4,68,873
/yr (est.)
The minimum salary range is
₹4LThe maximum salary range is
₹5LCompany overview
Size
201 to 500 Employees
Founded
1987
Type
Company - Private
Industry
Information Technology Support Services
Sector
Information Technology
Revenue
$25 to $50 million (USD)
Iron Systems Ratings
3.3
- Recommend to a friend
- Approve of CEO
Billy Bath82 Ratings
Iron Systems Reviews by support engineer
Pros
- "Good management, lots of careers opportunites, Professionalism" (in 5 reviews)
- "Timely salary" (in 6 reviews)
- "Friendly and great people to work with." (in 4 reviews)
Cons
- "No benefits" (in 8 reviews)
- "Sometimes hard to contact management" (in 5 reviews)
- "Poor management, 100% based in India, unwilling to pay a proper wage, uses the base in India to provide salary" (in 6 reviews)
- "Communication is nonexistent." (in 3 reviews)
Iron Systems Benefits
4.0
3 Ratings
Employee benefit reviews
Most commented
Work From Home(3 comments)
"Work from home is fine but does no care of employee"
- 19 Jun 2023Current Employee in Noida, Uttar Pradesh
good benifits in the market
- 2 Nov 2023Former Employee in Noida, Uttar Pradesh
Benefits are ok from this company
- 23 Aug 2023Current Program Coordinator in Noida, Uttar Pradesh
No benefits except for paid leaves.
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