I hate when I answer the phone at work, and the caller immediately asks who they are speaking to and proceeds to use my name throughout their request. It's very patronizing, you don't know me and it doesn't give you any power to say my name ugh. Anyone else experience this?

I just found out my favorite coworker was placed on a PIP. She is one of the most compassionate people on our floor, but her charting speed hasn't kept up with the new, unrealistic metrics management rolled out last quarter. It feels like they are actively trying to push out the people who actually care about patients in favor of data-entry robots. How do you support a teammate through a PIP without overstepping boundaries or making them feel like management has already marked them for termination?

A patient just left me a glowing, multi-paragraph review on Google, but they specifically mentioned my appearance and it feels weird. They called me beautiful and sweet before mentioning that I was great at finding their vein, and now my manager wants to print it out for the Shining Star board in the lobby. I know it was meant as a compliment, but having my looks highlighted on a public-facing corporate page makes me highly uncomfortable. Am I being overly sensitive?

Today a patient asked my coworkers and I if it was crazy outside around here because of the Knicks parade today, and I told him that we wouldn't know...because we haven't been outside since our lunch breaks hours ago, if that. It was such a real moment, like we have no idea what's going on outside on our block because we are strapped to our desks and on the clock for endless hours! Have you had any similar conversations with patients that kind of break the fourth wall like that?

I’m in a high-volume imaging center making $34/hour, and I’m being asked to train a new hire who is starting at $41/hour. When I asked HR about a market adjustment for my own rate to match the new hire, they told me it wasn't budget season and that my compensation would be reviewed in December. I am literally being forced to hand over my years of institutional knowledge to someone making significantly more than me. Should I refuse to train them until my pay is adjusted, or is that just shooting myself in the foot?