How do you deal with a customer who is an absolute jerk, but you gotta talk to them and work through projects with them? Like they are always critical of you or your company, but it's above their pay grade on kicking you out of their business.

I spent a long time thinking that moving into management was the obvious next step in a sales career and then watched several of the best reps I knew become mediocre managers almost overnight, and it made me rethink the whole ladder. How do you think about career growth in sales and do you feel like the path to individual contributor ceiling is clearly defined at your company or is management treated as the only legitimate move up?

me: giving full attention, building rapport, great conversation customer at the end: “to be honest I just wanted to compare this to my current provider” cool cool cool 😭 how do you stop yourself taking those ones personally?

How do you handle prospects who try to price-match your services? I had a potential client tell me flat out that they can get the same thing cheaper from one of our competitors. If that happens, do you actively defend your rates and explain the price difference, or do you accept it as a sign they aren’t the right fit and politely walk away?

Does this happen to anyone else? My manager is completely MIA when things are going great, but the second a deal hits a snag, they're suddenly all over it. I’m tired of only getting feedback when something goes wrong.