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      Blue Cross and Blue Shield of Minnesota

      Engaged employer

      Blue Cross and Blue Shield of Minnesota Remote Member Experience Representative interview

      Blue Cross and Blue Shield of Minnesota interview question

      Remote Member Experience Representative Interview

      How would you handle a difficult call

      Interview Answer

      Anonymous

      20 Dec 2022

      I would talk in a calm voice and try to slow the call down. If I could not bring the caller back, I would escalate the call to someone who had more experience to complete the call with the member

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      Blue Cross and Blue Shield of Minnesota interviews