Teleperformance Overview

  • www.teleperformance.com
  • Paris, France
  • 10000+ Employees
  • 1978
  • Company - Public (RCF)
  • Research & Development
  • $2 to $5 billion (USD)

CompetitorsSYKES, Convergys, Sitel
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Passion. Integrity. Excellence. We are Teleperformance, the worldwide leader in outsourced omnichannel customer experience management. For almost four decades, we have been helping our clients across 80 countries serving 175 markets strengthen their relationships with their ...
Mission: At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. In so doing, we create opportunities and value for employees, clients, customers, communities and shareholders.

Teleperformance Reviews

3.4
65%
Recommend to a Friend
74%
Approve of CEO
Daniel Julien
Daniel Julien
2,886 Ratings
Featured Review
Teleperformance icon

"Good company"

Current Employee - Manager in Mumbai
Recommends
Positive Outlook
Approves of CEO

I have been working at Teleperformance full-time for more than 5 years

Pros

Good work culture and environment

Cons

None that I can think of
See All 13,534 Reviews

Diversity & Inclusion at Teleperformance

3.9
(2051 reviews)

Diversity & Inclusion FAQs

All answers shown come directly from Teleperformance Reviews and are not edited or altered.

Does there seem to be diversity at Teleperformance?

...Great diversity and respect for others...Read More

Read 15 more responses>

Teleperformance Photos

+ Add Photo
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Teleperformance Interviews

Experience
Positive59%
Negative20%
Neutral21%
Getting an Interview
Applied online55%
In Person19%
Employee Referral8%
Difficulty
2.3
Average
HardAverageEasy

  1. Helpful(84)
    [employerShortName] icon

    Customer Service Representative Interview

    Anonymous Employee in United States
    Accepted Offer
    Positive Experience
    Easy Interview
    Application

    I applied online. I interviewed at Teleperformance (United States)

    Interview

    They did the interview remotely over the phone. They asked really basic questions just about customer service. None of them were too difficult. At first, I was going to be working for AT&T, and that required two interviews even though they were mostly the same questions.
    Interview

    Can you explain a time when you had a difficult customer? What did you do to fix it?

    Answer Question

See All 2,249 interviews

Company Updates

Company Logo for Teleperformance

Teleperformance

11 Jan 2021

KEY NOT FOUND: company-updates.categories.culture

Teleperformance in Egypt is ranked #19 in the Best Places to Work list in the Middle East! This displays our commitment to ensuring the safety, happiness, and well-being of our employees. Congratulations, Teleperformance in Egypt

embedded
Company Logo for Teleperformance

Teleperformance

27 Oct 2020

KEY NOT FOUND: company-updates.categories.company-news

We are honored to receive Automation Anywhere’s Partner Award for “Customer Experience Partner of the Year.' Intelligent automation has become a business imperative, helping companies scale, drive operational efficiencies, and deliver better customer experiences. #DigitalTransformation #Automation #IntelligentAutomation

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Teleperformance Awards & Accolades

  • 6th Consecutive Global Verego Social Responsibility Standard VertificationVerego2020
  • Best Places to Work For TunisiaBest Places to Work2020

Teleperformance FAQ

(68 Questions)

All answers shown come directly from Teleperformance Reviews and are not edited or altered.

See questions about:

Does Teleperformance offer relocation assistance?

...Great atmosphere, great relocation package...

1 November 2020

Read more

See 23 more answers

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