Does Addison Lee pay their employees well?

According to anonymously submitted Glassdoor reviews, Addison Lee employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Addison Lee. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Addison Lee?

55% of Addison Lee employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Addison Lee 2.7 out of 5 for work life balance, 3.1 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Addison Lee?

Driver (20) , Customer Service Representative (9) , Call Center Agent (6) , Pco Driver (6) , Credit Controller (5) , Call Centre Agent (4) , Key Account Manager (4) , Team Manager (4) , Advisor (3) , Call Agent (3) , Chauffeur (3) , Contact Centre Agent (3) , Customer Advisor (3) , Customer Service (3) , Manager (3)

What are the pros of working at Addison Lee according to real employee reviews?

"Good people and team atmosphere" ((in 15 reviews)); "Great Team" ((in 8 reviews)); "The salary is decent and the hours are flexible" ((in 6 reviews)); "Free Tea and Coffee at the office in Paddington and a free Gym downstairs in the basement" ((in 5 reviews)); "Nice offices" ((in 4 reviews))

What are the cons of working at Addison Lee according to real employee reviews?

"Bad management you get me" ((in 17 reviews)); "Managers are authoritarian and over the top" ((in 7 reviews)); "Expensive rent and you can only use the car to work with them Pay is embarrassing They want you to be a 5 star chauffeur for minimum wage Long hours Can't chose jobs" ((in 6 reviews)); "Long hours if you’re want to make a money" ((in 6 reviews)); "Clock in system and short breaks" ((in 4 reviews))

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Addison Lee

Addison Lee Reviews

3.3

55% would recommend to a friend

(202 total reviews)

Liam Griffin

57% approve of CEO

53% positive business outlook

Ratings by category

3.2

Diversity and inclusion

3.1

Culture and values

2.8

Senior management

2.7

Work/Life balance

2.7

Career opportunities

2.5

Compensation and benefits

Addison Lee has an employee rating of 3.3 out of 5 stars, based on 202 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Addison Lee employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

202 reviews

5.0

16 Nov 2017

HR Head

Human resources head

Recommend

CEO approval

Business outlook

Pros

Wish to apply through glassdoor

Cons

Would be happy to get job with my competency

5.0

20 Feb 2026

Fantastic place to work, all about culture!

Manager

Recommend

CEO approval

Business outlook

Pros

Lovely Paddington offices Great people you work alongside A real 'family feel' - everyone looks out for each other Some good incentives and competitive pay Flexible/hybrid working Staff discount on Addison Lee travel

Cons

Fast-paced and heavy workload, this won't be for everyone.

5.0

20 Aug 2025

Good

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Good place to work without management nagging

Cons

No cons to say anout this place

Viewing 1 - 3 of 202 Reviews

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