BACTES Reviews

2.7

43% would recommend to a friend

(22 total reviews)

William Bailey

75% approve of CEO

46% positive business outlook

BACTES has an employee rating of 2.7 out of 5 stars, based on 22 company reviews on Glassdoor which indicates that most employees have an average working experience there. The BACTES employee rating is 30% below average for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

22 reviews
5.0
30 Jul 2018
Recommend
CEO approval
Business outlook

Pros

Great bosses, awesome commission structure that motivated you to work hard, you felt valued by everyone

Cons

Sharecare came in and decided that everything that BACTES had built up needed changed, and they turned it from the best job ever to the worst job ever, and they don't care. When I pointed out that I was now making $2000 less EVERY MONTH because of the change in commission, I was told that I was misreading my paycheck stubs (despite them clearly showing exactly what I am saying here) and that I would make more under the new bonus structure. The new bonus structure is tapped out at $500/month and if you make ONE mistake, they disqualify you from making the bonus, so now they literally make up mistakes on your work so they can avoid paying. I've caught QC in lies about mistakes they claim I've made!

5.0
29 Aug 2016

CS

Recommend
CEO approval
Business outlook

Pros

Pay is pretty high for working customer service, taking 100+ phone calls a day, flexible schedule, management is good

Cons

there are not really any cons i can think of other thank it is a customer service position

5.0
17 Mar 2016
Recommend
CEO approval
Business outlook

Pros

BACTES is a great company! As a newbie, I've been warmly welcomed and everyone willingly helps me get up to speed to be a successful contributor to our company and to serve our customers. We are very high-touch with our customers, which I love. We live Servant Leadership. My colleagues and our leadership are a wonderful group of people. We have a wonderful work culture, embracing diversity, giving back to our community and much more.

Cons

BACTES is growing and evolving in a big way. There are no negatives, however the ability to embrace change and be patient and flexible as we forge new pathways is important.

Viewing 1 - 3 of 22 Reviews

Glassdoor has 22 BACTES reviews submitted anonymously by BACTES employees. Read employee reviews and ratings on Glassdoor to decide if BACTES is right for you.