Does Brightside pay their employees well?

According to anonymously submitted Glassdoor reviews, Brightside employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Brightside. This rating has been stable over the past 12 months.

How satisfied are employees working at Brightside?

62% of Brightside employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brightside 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Brightside?

Customer Service Representative (9) , Sales Advisor (8) , Team Leader (4) , Analyst (3) , Customer Service (3) , Sales Executive (3) , Customer Service Advisor (2) , Human Resources (2) , Insurance Broker (2) , Quality Coach (2) , Sales Representative (2) , Senior Software Engineer (2)

What are the pros of working at Brightside according to real employee reviews?

"Convenient location with free parking on the doorstep." ((in 10 reviews)); "Competitive salary, stability in role" ((in 5 reviews)); "Great working environment, relaxed but motivating." ((in 5 reviews)); "Good benefits (health plan, birthday day off)" ((in 5 reviews)); "Good work life balance" ((in 4 reviews))

What are the cons of working at Brightside according to real employee reviews?

"earned bonuses, progression is only achievable through "who you know"" ((in 3 reviews)); "Micro management" ((in 3 reviews)); "lacking technology wise, office located in the middle of nowhere, unclear progression opportunities in the company, lacking knowledge of product direction" ((in 3 reviews))

Skip to content Skip to footer

Notifications

Brightside

Part of Markerstudy Group

Brightside Reviews

3.5

62% would recommend to a friend

(109 total reviews)

Kevin Spencer

81% approve of CEO

50% positive business outlook

Ratings by category

3.9

Diversity and inclusion

3.5

Work/Life balance

3.3

Culture and values

3.2

Senior management

3.2

Compensation and benefits

3.1

Career opportunities

Brightside has an employee rating of 3.5 out of 5 stars, based on 109 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brightside employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

109 reviews

5.0

7 Mar 2025

Great place to work

Project manager

Recommend

CEO approval

Business outlook

Pros

Really enjoyed working in such a great place.

Cons

None I can think of

Brightside Response

2mo

Thank you for your review which is great to read. We’re really pleased you enjoyed your experience working at Brightside, and we wish you the best for the future.

5.0

15 May 2023

It’s the people that keep you there!

Contact centre manager

Recommend

CEO approval

Business outlook

Pros

Most management positions filled internally Great people Flexible hybrid working

Cons

You need to be prepared for change. There’s always something new round the corner, which isn’t for the faint hearted

Brightside Response

Thanks for your review and your long service. We’re really pleased you are having such a positive experience working at Brightside and we wish you the best for your continued career with us.

5.0

11 Nov 2022

Great place

Senior software engineer

Recommend

CEO approval

Business outlook

Pros

Supportive, friendly environment Smart, respectful team members Good work-life balance Great culture

Cons

Very few. Priorities can change quickly, and not always smoothly

Brightside Response

Thank you for your review. It’s great to hear you’ve had a positive experience working at Brightside, especially in relation to your colleagues and our culture. We appreciate your feedback in relation to priorities, which we will share with the relevant senior management team for review. We wish you well in your continued career at Brightside.

Viewing 1 - 3 of 109 Reviews

Jobs at Brightside

Stretton, West Midlands, England