Does CGU Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, CGU Insurance employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at CGU Insurance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at CGU Insurance?

58% of CGU Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CGU Insurance 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at CGU Insurance?

Claims Consultant (6) , Senior Underwriter (4) , Case Manager (3) , Claims Officer (3) , Customer Care Consultant (2) , Customer Care Representative (2) , Customer Service and Sales Representative (2) , Personal Lines Underwriter (2) , Property Underwriter (2)

What are the pros of working at CGU Insurance according to real employee reviews?

"Good work life balance good pay" ((in 5 reviews)); "Friendly team" ((in 4 reviews)); "Good people in the company" ((in 4 reviews)); "Good company benefits as well." ((in 3 reviews))

What are the cons of working at CGU Insurance according to real employee reviews?

"Bad management is not followed up" ((in 6 reviews)); "Pay was average" ((in 6 reviews)); "Average managers to work with" ((in 4 reviews)); "Salary not as high as competitors" ((in 3 reviews))

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CGU Insurance

CGU Insurance Reviews

3.4

58% would recommend to a friend

(64 total reviews)

Ben Bessell

76% approve of CEO

48% positive business outlook

Ratings by category

4.2

Diversity and inclusion

3.5

Work/Life balance

3.3

Culture and values

3.2

Compensation and benefits

3.2

Career opportunities

3.0

Senior management

CGU Insurance has an employee rating of 3.4 out of 5 stars, based on 64 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CGU Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

64 reviews

5.0

4 Jul 2025

Commercial Underwriter

Commercial underwriter

Recommend

CEO approval

Business outlook

Pros

Short Term Incentive Bonus paid annually, flexibility of hybrid working at home and in the office, insurance discounts and the company culture.

Cons

Salary is low and when compared to other general insurers salaries offered.

5.0

12 Mar 2024

Excellent Conditions

Claims officer

Recommend

CEO approval

Business outlook

Pros

Always a happy place to work - heavy on training and progressing skills.

Cons

There was no cons. It was a great place to work.

5.0

27 Jan 2023

Great Culture

Property underwriter

Recommend

CEO approval

Business outlook

Pros

CGU place great value on company culture, the right people are employed and it shows in overall workplace camaraderie.

Cons

High Workload due to shortage of skilled underwriters at times.

Viewing 1 - 3 of 64 Reviews

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