If you aren’t a lawyer, don’t work here - Legal PA Citation Group Employee Review

Working at Citation Group has been a genuinely positive experience. The company provides great office environments that make coming to work enjoyable, and there is a strong sense of support from the Executive Leadership Team. What stands out most is the opportunity to work with teams that truly care about delivering positive customer outcomes. There’s a shared belief in the company’s mission, and importantly, many of the ideas and initiatives feel like they’ve been built by the people on the ground—not just decided in a boardroom. Another key strength is the culture. Citation Group is a company that genuinely listens to and cares about its staff. Employees feel heard, valued, and supported, which creates an environment where people are motivated to do their best work.

In terms of downsides, there really aren’t any major concerns. Like any organisation, there are occasional ups and downs, but the positives far outweigh the negatives. With such a strong focus on both customer outcomes and employee wellbeing, there isn’t much to complain about.

I’m sorry but there are none

Very high turnover in staff including CEO, very unclear expectations, management barely know what their are doing let alone individual contributors. Band aid fixes all round. Messy and non existent processes and SFDC data. Induction training doesn’t exist and same with product training. It’s just so broken it’s funny! assistance Toxic workplace, lied to you from the start, lie to you some more. Didn’t fix anything that is wrong and then it even worse. Say things will change and things only get worse. Thought because I could find any information about them prior to applying for the job that I would take the risk and go for the job…. Immediately regretted it!