Good learning experience for recent grads. Can take leftover kits home
Cons
No work life balance. If you are a planner, expect to get calls anywhere between 5AM to 2AM. You are also required to work on weekends, sometimes 7 days a week for months at a time.
No upward mobility.
Blame game.
HelloFresh Response
5y
Thanks very much for taking the time to share this review about your time working on the Planning team in our California Distribution Center. We’re so glad that you were able to leverage the learning and development opportunities HelloFresh offers to employees. Improving employee work-life balance is very important to us. This is an unprecedented year and we know increased demand for our product has meant extra responsibilities for our employees. To offer support during this time, employees can sign up for a free Headspace account. We have also changed our policies around time off to allow more flexibility. While it looks like you have already left HelloFresh, we have shared this feedback with leaders to ensure HelloFresh is a great place to work for all employees.
Hi there, we’re thrilled to know that the benefits are a part of what makes your experience here so fulfilling. Your hard work and enthusiasm are critical to our continued progress, and we are so thankful to have you with us. Here’s to achieving even more together in the future!
Thank you & best regards,
DS & Your HelloFresh HR Team
Flexible hybrid environment. In-office requirement is 50% of the month, but there is significant autonomy in how those days are scheduled (eg. you can decide to condense your in-office days the first 2 weeks of the month, and work remotely for the next 2 weeks).
Cons
1- Compensation (particularly base salary) is significantly below market. Reliance on RSU as a major component of the compensation package is problematic, given the company’s stock has severely plummeted over the last 5 years (and continues to do so).
2- Professional development is virtually non-existent. Internal promotions are rare (even for top performers) and highly political.
3- Constant reorganizations and frequent layoffs. It is difficult to feel secure in your position when entire teams are being phased out every few months.
4- Toxic and fear-driven culture. There is a prevalent culture of backchannel feedback and a palpable, constant sense of fear regarding job security and retaliation.
5- Unsustainable business model, still. Service is overly reliant on discounting and promotions, which has negatively impacted brand perception and long-term customer value. Path to sustainable growth is unclear. Leadership also doesn't seem to know what to do, as they frequently pivot strategy, with new directions introduced every few months (if not every few weeks). This lack of consistency creates a sense of instability and leaves teams feeling as though the company lacks a cohesive, long-term vision.
6- Leadership tone. Leaders often lack respect for both employees and the customer base (it is common for them to make derogatory and insulting comments in business meetings about customers who cancel their service).
3
HelloFresh Response
1w
Hello, thank you for bringing this to light. At HelloFresh, we prioritize creating a safe and supportive environment for all employees. Any behavior involving harassment or discrimination is thoroughly investigated under our zero-tolerance policy. Please consider contacting us directly at hf-feedback@hellofresh.com so we can address your concerns via the appropriate channels and process.
Thank you & best regards,
DS & Your HelloFresh HR Team