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      Massage Envy

      Engaged employer

      Massage Envy reviews

      Horrible company, horrible franchise owners - Certified Massage Therapist Massage Envy Employee Review

      1.0
      25 Jul 2019
      Certified massage therapist
      Recommend
      CEO approval
      Business outlook

      Pros

      You'll get booked and can perfect your skills

      Cons

      Owners want to offer no benefits and work you like a dog. Doesn't matter if you're 97% requested and booked solid months out. You're paid crap and treated as such.

      avatar
      Massage Envy Response
      6y
      We at Massage Envy Franchising are sorry that this has been your experience as an employee in a Massage Envy franchised location. Locations are independently owned and operated, so the employment experience varies from one franchised location to another. As a whole, we believe franchisees aim to deliver on the Massage Envy brand promise--we help you take care of you--to their employees and we've rolled out a nation-wide initiative in partnership with the American Massage Therapy Association aimed at providing franchisees with a variety of resources to promote and maintain a culture of care in their franchised locations. We'll share this feedback with the regional leadership for your area. If you'd like to share any additional details with us via email to meemployeebrand@massageenvy.com, we'll gladly pass them along as well.

      Explore other reviews about Massage Envy

      5.0
      13 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great co workers Good pay

      Cons

      Rude customers Demanding sales quotas

      avatar
      Massage Envy Response
      2w
      Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.
      5.0
      27 May 2026
      Business manager
      Recommend
      CEO approval
      Business outlook

      Pros

      As the Business Manager for Massage Envy In Dr. Phillips. I’ve had the opportunity to see firsthand how much our team truly cares about both our clients and each other. What makes this workplace special is the culture of support, growth and collaboration that exists every day. Leadership is supported by the Franchisee so much which fosters an environment focused on personal and professional development. Our providers are passionate about helping clients feel their best and making rewarding contributions to the clinic. I’m proud to be part of a team that prioritizes wellness, professionalism and genuine care in everything we do.

      Cons

      The technology can be challenging when they do updates on services and protocols. Also there are a lot of location in our area which makes it hard to stand our as an individual location.

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