Timings of the company are extremely good for beneficial to women. - Customer Service Executive The Muthoot Pappachan Group Employee Review

A good rotational training program giving you exposure into multiple departments of the organization. Descent pay. Good Managers. Comfortable environment to work in.

There is None I can think of.

Timely salary, learning opportunity. Strong customer interaction.

High pressure, micro management, no work life balance - calls and messages start from 6am till 1030pm in WhatsApp groups. Limited role clarity. Frequent target pressure - once an hour. Coercive behaviour. HO has a limited role. Mid management exploits branch level employees. The biggest of all, inflated price of gold which need to be sold to customers by all the staff every month (a min of 10,000 more than market)