Feedback Loop Reviews

3.8

73% would recommend to a friend

(41 total reviews)
avatar

Rob Holland

56% approve of CEO

68% positive business outlook

Feedback Loop has an employee rating of 3.8 out of 5 stars, based on 41 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Feedback Loop employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

41 reviews
5.0
9 Sept 2022

Great company to work for!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The Feedback Loop team has been a pleasure to work with! All of my colleagues are extremely supportive and happy to answer questions/help out at the drop of a hat. The company is filled with intelligent people who all work towards the same goal. I can see this tool being an industry-standard in the restech space very VERY soon.

Cons

I really don't see any cons. I love the work I do!

5.0
21 Jan 2022

Great company

Recommend
CEO approval
Business outlook

Pros

There is a clear direction where the company is going now than last year and more transparency on their goals.

Cons

Some projects have been delayed due to being short-staffed but they are starting to hire new talent.

5.0
11 Jan 2022

Finally on the Right Track!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Feedback Loop is taking the leap to become a product-led software organization where it was before a service-enabled software. There have been more product developments in the past 6 months than I've seen collectively in my years at the company. We now have customers using the product by themselves so that our people don't have to push buttons and do mundane tasks. The organization was built on being less than transparent to customers on what actually is happening behind the scenes and that has been flipped on its head. It's definitely been a challenge to scale the organization from what it was and we are constantly right-sizing our capabilities with customers who were overpromised or oversold. It is a great place to work, with room to learn and grow and team members and leaders who care about the future careers of individuals as well as the organization.

Cons

We change directions frequently, as is often the case in startups. Sometimes you have to fake it until you make it and that can/will be hacky. All of the change is for the better, though!

Viewing 1 - 3 of 41 Reviews

Glassdoor has 45 Feedback Loop reviews submitted anonymously by Feedback Loop employees. Read employee reviews and ratings on Glassdoor to decide if Feedback Loop is right for you.