First Citizens Bank Reviews

3.7

66% would recommend to a friend

(1,357 total reviews)
avatar

Frank B. Holding Jr.

78% approve of CEO

64% positive business outlook

First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,357 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

1K reviews
5.0
27 Nov 2025

Great Place to work

Recommend
CEO approval
Business outlook

Pros

Work Life Balance Supportive Management

Cons

Bank is going through a transition which poses it’s own challenges Lack of effective communication between India and US leadership

5.0
5 Aug 2025

Great work place

Recommend
CEO approval
Business outlook

Pros

good benefits, flexible hours of work, good leadership

Cons

USA hours support while working in indian time

5.0
1 Jul 2025

Good place to work

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

People and work is good.

Cons

There is too much work for each individual

Viewing 1 - 3 of 1,357 Reviews

Glassdoor has 1,496 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.