Does First Direct pay their employees well?

According to anonymously submitted Glassdoor reviews, First Direct employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at First Direct. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at First Direct?

74% of First Direct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Direct 3.9 out of 5 for work life balance, 4.2 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at First Direct?

Customer Service Representative (10) , Associate (2)

What are the pros of working at First Direct according to real employee reviews?

"Good pay compared to other call centres" ((in 4 reviews)); "Fantastic colleagues Engaging work Fabulous culture" ((in 3 reviews))

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First Direct

First Direct Reviews

3.9

74% would recommend to a friend

(26 total reviews)

Joel Buhr

82% approve of CEO

85% positive business outlook

Ratings by category

4.3

Diversity and inclusion

4.2

Culture and values

4.2

Senior management

3.9

Work/Life balance

3.9

Compensation and benefits

3.8

Career opportunities

First Direct has an employee rating of 3.9 out of 5 stars, based on 26 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Direct employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

26 reviews

5.0

11 Feb 2024

Customer representatives

Account officer

Recommend

CEO approval

Business outlook

Pros

Work ethic Job satisfaction Work Colleagues are friendly and welcoming Winning together Online training to help you grow in self development

Cons

No career growth as part-time international student Little incentive No job security

5.0

23 Jan 2024

Great place to work

Financial support advisor

Recommend

CEO approval

Business outlook

Pros

Very supportive managers and a lot of training for the position.

Cons

Can be mentally taxing due to the nature of the job

5.0

20 Dec 2023

A Remarkable Place to Work

Marketing assistant

Recommend

CEO approval

Business outlook

Pros

Everyone at First Direct is truly amazing to work with. There is no drama between any staff. We all get a long and have fun while getting stuff done. There is also a lot of opportunities for meeting new people and learning.

Cons

Currently do not have any cons about First Direct

Viewing 1 - 3 of 26 Reviews