Question 1

Does Higher One pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Higher One employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Higher One. This rating has been stable over the past 12 months.

Question 2

How satisfied are employees working at Higher One?

Accepted Answer

58% of Higher One employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Higher One 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

Question 3

What are the top reviewed jobs at Higher One?

Accepted Answer

Customer Service Representative (11), Home Based Customer Care Agent (11), Customer Care Agent (5), Customer Service Specialist (3), Seasonal Customer Service Representative (3), Analyst (2), Customer Care Specialist (2)

Question 4

What are the pros of working at Higher One according to real employee reviews?

Accepted Answer

"You are able to work from home which is awesome." ((in 18 reviews)); "Good pay" ((in 13 reviews)); "Training is good excellent customer service" ((in 9 reviews)); "Higherone provides a great culture to thrive in." ((in 7 reviews)); "The people that I worked with were always professional and were wiling to help." ((in 5 reviews))

Question 5

What are the cons of working at Higher One according to real employee reviews?

Accepted Answer

"new managers are left to figure it out." ((in 3 reviews)); "No benefits for seasoned employees." ((in 3 reviews)); "Low employee morale due to upper management's reorganization decisions to make more money for the company." ((in 3 reviews))

Question 6

What are employees saying about Higher One redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Higher One redundancy and their outlook for job security at Higher One in 2026.

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