Does JSX pay their employees well?

According to anonymously submitted Glassdoor reviews, JSX employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at JSX. This rating has been stable over the past 12 months.

How satisfied are employees working at JSX?

62% of JSX employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated JSX 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at JSX?

Flight Attendant (19) , Airport Services Concierge (9) , Airport Customer Service (6) , ASC (4) , Airport Services Agent (4) , Customer Service Representative (4) , First Officer (4) , Mission Coordinator (4) , AIRPORT SERVICE CONCIERGE (3) , Aircraft Mechanic (3) , Airline Pilot (3) , Aviation Maintenance Technician (3) , IT Technician (3) , Recruiter (3) , Customer Service (2)

What are the pros of working at JSX according to real employee reviews?

"Flight benefits after 3 months which include JSX and Jetblue" ((in 18 reviews)); "Pay, culture, benefits, great place to work" ((in 17 reviews)); "The people are great and it’s a great model" ((in 12 reviews)); "Good coworkers at the lower levels" ((in 11 reviews)); "Great staff and team to work with" ((in 4 reviews))

What are the cons of working at JSX according to real employee reviews?

"Low pay and schedules can’t be very flexible" ((in 15 reviews)); "Upper management gave everyone $150 for a end of the year bonus for the company and they taxed it." ((in 8 reviews)); "Management is horrible and Supervisors are disillusioned." ((in 8 reviews)); "Managers don’t really understand how to run things, the parking lot is way too small for the amount of flights" ((in 4 reviews)); "4: leadership (below c" ((in 4 reviews))

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JSX

JSX Reviews

3.6

62% would recommend to a friend

(159 total reviews)

Alex Wilcox

69% approve of CEO

61% positive business outlook

Ratings by category

4.0

Diversity and inclusion

3.5

Culture and values

3.5

Career opportunities

3.4

Work/Life balance

3.3

Senior management

3.2

Compensation and benefits

JSX has an employee rating of 3.6 out of 5 stars, based on 159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JSX employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

159 reviews

5.0

29 Mar 2026

Creative environment with good benefits

Hr manager

Recommend

CEO approval

Business outlook

Pros

This company is disrupting air travel and making a great experience for customers. That means employees get to be creative and make decisions every day. Benefits are really good & premiums didn’t increase at open enrollment.

Cons

Not really any problems that I see.

5.0

12 Jan 2026

Fun job

Ground crew

Recommend

CEO approval

Business outlook

Pros

When I was there it was a great vibe, great benefit

Cons

Unfortunately for what you do the pay is low

5.0

7 Jan 2026

Great Company!

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Good benefits. Leadership has improved, and is dedicated to making meaningful change. The company is focused on employee experience and is trying to make changes. Out of 3 years of working at JSX, the company is headed in the right direction!

Cons

Not enough actual holidays and there can be a lot of priorities all at once.

Viewing 1 - 3 of 159 Reviews

Jobs at JSX

Airport Service Concierge - Part Time

Airport Service Concierge -Part- Time

Airport Service Concierge - Part Time

Communication Specialist

Airport Service Concierge

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Creative environment with good benefits

Fun job

Great Company!

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