28 Feb 2023
MacTech Reviews
3.2
78% would recommend to a friend
Emanuel Rueffler
33% approve of CEO
66% positive business outlook
Reviews by job title
6 reviews
4.0
16 Oct 2017
Great place to land after graduating from Genius Bar
Former employee, more than 1 year
New York, NY
Recommend
CEO approval
Business outlook
Pros
Really relaxed environment that allows you to learn and grow as an IT professional. The team is friendly and great to get along with. Everyone generally works together to solves problems and there is no typical "hierarchy" where someone is stuck doing grunt work. If you worked at Apple for several years and want to grow your career as an IT professional, this is a great place to land. Learning about networking and SaSS is great. There are a wide variety of clients, technologies, and systems to manage and learn. If you have a good attitude, they will work with you to develop your technical skills.
Cons
While the flat organization can be a plus, sometimes it leaves people hesitant to tackle on tasks and/or take on responsibility for certain projects. A top-down IT team helps with project management where a Level 1 IT tech may be intimidated by work that should be accomplished or managed by Level 2 or 3.
4.0
13 Sept 2017
Recommend
CEO approval
Business outlook
Pros
Small team, relaxed environment. Company is open to hiring junior techs if they have the right interpersonal skills, so it is a great learning opportunity for a new IT technician. Great exposure to the application of many technologies across many industries.
Cons
Team regularly works after hours and weekends to attend to client emergencies, or deliver projects that must be deployed outside of business hours. There is also a ton of repetitive manual IT work that can/should be automated.
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