5.0
14 Mar 2025
Love a sales process that is so customer centric!
Current employee, more than 1 year
Peacehaven, England
Recommend
CEO approval
Business outlook
Pros
Everything is about the client - a focus on customer experience over profit margins and retention over churn. Madison has a fantastic reputation built up over 15 years of working closely with councils, the community and clients - fostering a a culture based on organic growth, a great reputation, word of mouth and deals on referral.
Cons
certainly a fast paced environment and some super technical work going on, especially with e-commerce and software development. There's a lot to learn with many web, software and digital services available.