Members 1st Member Service Representative I (MSR I) reviews

5.0

100% would recommend to a friend

(1 total review)

Michael Wilson

100% approve of CEO

100% positive business outlook

Reviews by job title

1 review
5.0
23 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Great culture, they go above and beyond for employees. They actually listen to you and ask you what your opinion is on ways that they can improve.

Cons

Pulling up policy in the software is kind of messy.

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Members 1st Response
5mo
Thank you for sharing your experience and for recommending Members 1st! We’re thrilled to hear you appreciate our great culture and the efforts we make to go above and beyond for our associates. It’s wonderful to know you feel heard and included in conversations about improvement—that’s exactly what we strive for. We appreciate your note about policy access in the software and will continue working on ways to make processes smoother for our team. If you’d like to share additional thoughts, we welcome your input anytime at 717-458-6934. Thank you for being part of our team and helping us live our mission every day! The Members 1st Team

Glassdoor has 150 Members 1st reviews submitted anonymously by Members 1st employees. Read employee reviews and ratings on Glassdoor to decide if Members 1st is right for you.