Plain and simple they have a truly great and authentic culture and their clients can feel it with every interaction. They are the class of the industry because they listen to and support their employees. All departments pulling in the same direction.
Cons
Office location isn't great if you don't have a car. The building doesn't have a recycling program in place but the MembersFirst employees pitch in and do it themselves - another sign of their engagement.
The team is outstanding. Each department has it's day to day, but there's not many days that you aren't collaborating with every team in the company. There's a great mix of seasoned industry vets, and young blood to keep pushing the overall product forward. I left the company for a short time, thinking I was moving into a better spot, but came back because this company is one that truly cares about it's staff. In terms of learning, there's plenty of opportunity across the board, and every team is willing to cross train.
Cons
The product offering is huge, so bringing things to current tech is a slow process.