Pros
Excellent development environment & good use of version control, etc. Better than any other organization I've worked at. There were very supportive testers (necessary because of the complexity of the product). They also used Scrum, which was my first experience with it and which I found very pleasant as a development methodology. And they used Bugzilla, which was very pleasant to use for me as a developer. I was generally very impressed with the technical people I worked with there.
Cons
Poor sales & shifting market strategy make company survival look chancy. They seemed at the time to have tried various different things in the marketplace, to insignificant market effect. They've downsized significantly since I left. Also, at the time I was there they had an old office formerly used as a bank, with many private offices ... but some of the offices were just holding *computers* while some developers were stuck in *cubicles*.