Does Secretlab pay their employees well?

According to anonymously submitted Glassdoor reviews, Secretlab employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Secretlab. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Secretlab?

80% of Secretlab employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Secretlab 3.8 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Secretlab?

Associate (12) , Senior Associate (7) , Manager (6) , Assistant Manager (5) , Customer Support Associate (5) , Marketing (5) , Customer Service (4) , Specialist (4) , Customer Service Associate (3) , Industrial Designer (2) , Logistics (2) , Marketing Associate (2) , Sales Associate (2) , Senior Manager (2) , Software Developer (2)

What are the pros of working at Secretlab according to real employee reviews?

"customer service colleagues are friendly" ((in 21 reviews)); "people here are friendly and willingly to share their knowledge" ((in 17 reviews)); "Despite being a large company, there are no severely unreasonable expectations (except for a few cases which I will list in the cons) and our manager is always available to discuss any issues with work and expectations." ((in 9 reviews)); "The working environment and location are great as well." ((in 9 reviews)); "Has great benefits such as pantry, snacks and quality meals." ((in 8 reviews))

What are the cons of working at Secretlab according to real employee reviews?

"Management is doing their best to improve communication and workflow between teams." ((in 6 reviews)); "Little work life balance, expected to OT because everyone does it (depending on department)" ((in 4 reviews))

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Secretlab

Secretlab Reviews

4.2

80% would recommend to a friend

(200 total reviews)

Ian Ang

97% approve of CEO

70% positive business outlook

Ratings by category

4.2

Compensation and benefits

4.1

Culture and values

3.9

Career opportunities

3.8

Diversity and inclusion

3.8

Work/Life balance

3.8

Senior management

Secretlab has an employee rating of 4.2 out of 5 stars, based on 200 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Secretlab employee rating is 21% above average for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

200 reviews

5.0

14 Jun 2026

Collaborative environment but demands independence and learning

Analyst, global partnerships

Recommend

CEO approval

Business outlook

Pros

Highly collaborative environment working with talented colleagues that have great work ethics. You are also given space and autonomy to make decisions and drive outcomes once you have demonstrated clear, logical thought processes.

Cons

Requires independence and critical thinking to thrive, not suitable for people looking to cruise or unwilling to learn on the job.

5.0

20 Jan 2026

Fast-paced, high-expectations environment

Senior manager

Recommend

CEO approval

Business outlook

Pros

Solid opportunities to learn and grow, especially for people who are motivated and willing to put in the effort. There’s a strong emphasis on critical and creative thinking, and on being able to clearly explain your reasoning and thought process. Applying industry best practices without adaptation is usually not sufficient; you’re expected to think from first principles and challenge assumptions. Opportunities for ownership and growth exist, but you need to be proactive and intentional about seeking them out.

Cons

The pace is fast and expectations are high, so it’s not a place where you can coast. The environment moves quickly, and priorities can shift often. This requires a high level of agility and resilience, and comfort with ambiguity, which may not be a good fit for everyone.

5.0

16 Dec 2025

Great place to be exposed

Senior manager

Recommend

CEO approval

Business outlook

Pros

- Opportunity for global exposure is real - Things are fluid, allowing for growth opportunities - Overall culture is healthy, demanding but not stressful environment -

Cons

- Requirements differ based across teams and departments. Inconsistent. - Lack of accountability from select teams impact others when dealing with cross functional work

Viewing 1 - 3 of 200 Reviews

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