Question 1

Does Smartgroup pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Smartgroup employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Smartgroup. This rating has improved by 7% over the last 12 months.

Question 2

How satisfied are employees working at Smartgroup?

Accepted Answer

44% of Smartgroup employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Smartgroup 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.4 for career opportunities.

Question 3

What are the top reviewed jobs at Smartgroup?

Accepted Answer

Customer Service Representative (5), Sales Consultant (4), Customer Service Consultant (3), Manager (3), Quality Assurance (3), Sales Associate (3), Consultant (2), Customer Education Specialist (2), Customer Service (2), Mobile Leasing Consultant (2), Team Leader (2), Vehicles Sales Support Consultant (2)

Question 4

What are the pros of working at Smartgroup according to real employee reviews?

Accepted Answer

"Some of the people are friendly" ((in 9 reviews)); "Great benefits" ((in 4 reviews)); "Good Pay" ((in 3 reviews)); "Initially the work life balance and pay structure was fantastic." ((in 3 reviews)); "The team are fantastic." ((in 3 reviews))

Question 5

What are the cons of working at Smartgroup according to real employee reviews?

Accepted Answer

"Poor management who hire external managers/leaders that have no idea about the products and no initiative on learning" ((in 9 reviews)); "low salary" ((in 5 reviews)); "Senior management are clueless and hire externally for “team leaders” with no understanding of product, company objectives or how to foster a good culture." ((in 3 reviews)); "Lack of vision from executives, and little recognition for good work and long hours." ((in 3 reviews)); "no clear system , no commissions" ((in 3 reviews))

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