Does SoundThinking pay their employees well?

According to anonymously submitted Glassdoor reviews, SoundThinking employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at SoundThinking. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at SoundThinking?

66% of SoundThinking employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SoundThinking 3.7 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at SoundThinking?

Sales (5) , Manager (2) , Project Manager (2) , Reviewer (2) , Senior Software Engineer (2) , Service Operation Specialist (2) , Service Operations Specialist (2) , Software Engineer (2)

What are the pros of working at SoundThinking according to real employee reviews?

"Great people to work with" ((in 6 reviews)); "Great culture, collaboration and a fulfilling job." ((in 3 reviews)); "Fair pay, easy to communicate with." ((in 3 reviews)); "Upper management is very personable" ((in 3 reviews)); "functional teams and technical environments." ((in 3 reviews))

What are the cons of working at SoundThinking according to real employee reviews?

"Apathy to its employees is heavily ingrained in their management." ((in 5 reviews)); "No matching 401k" ((in 4 reviews)); "Some middle managers need to take a cue from the CEO" ((in 3 reviews))

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SoundThinking

SoundThinking Reviews

4.1

66% would recommend to a friend

(63 total reviews)

Ralph Clark

72% approve of CEO

73% positive business outlook

Ratings by category

4.2

Diversity and inclusion

4.0

Culture and values

3.9

Senior management

3.7

Work/Life balance

3.7

Career opportunities

3.5

Compensation and benefits

SoundThinking has an employee rating of 4.1 out of 5 stars, based on 63 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoundThinking employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

63 reviews

5.0

16 Sept 2025

Innovative Company

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Innovation Technology AI adoption Great place to work

Cons

Sometimes a bit slow to react

5.0

19 Jun 2025

Interesting tasks

Data scientist

Recommend

CEO approval

Business outlook

Pros

Interesting tasks, many products when you can contribute

Cons

should be in the office 3 days a week

5.0

4 May 2025

Good Company Culture

Senior software engineer

Recommend

CEO approval

Business outlook

Pros

he team is passionate about using technology to make communities safer, and there's a strong sense of purpose in the work we do. Leadership is supportive and open to innovation, encouraging cross-functional teamwork and continuous learning. It’s a place where technical excellence and social responsibility go hand in hand.

Cons

While the mission-driven culture at SoundThinking is inspiring, the focus on public safety and real-time systems can sometimes lead to fast-paced and high-pressure environments. Deadlines can be tight, especially when responding to urgent needs from city clients. However, this also pushes the team to stay sharp, responsive, and purpose-driven

Viewing 1 - 3 of 63 Reviews

Jobs at SoundThinking

Service Operation Specialists (3 Openings)

Sr. Software Engineer

Customer Success Director – SafetySmart Platform Solutions

United States

View job

Customer Success Director – SafetySmart Platform Solutions

Sales Account Executive, Los Angeles, CA

Western, NE

View job