Does Step-By-Step pay their employees well?

According to anonymously submitted Glassdoor reviews, Step-By-Step employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Step-By-Step. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Step-By-Step?

61% of Step-By-Step employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Step-By-Step 3.0 out of 5 for work life balance, 3.5 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Step-By-Step?

Direct Support Staff (6) , Direct Support Professional (DSP) (5) , Direct Support Staff Supervisor (3) , Program Manager (3) , Community Support Specialist (2) , Direct Care Staff (2) , Teacher (2) , Tss (2)

What are the pros of working at Step-By-Step according to real employee reviews?

"My immediate supervisor and the recruiter were always professional and helpful my entire duration of employment (and beyond)" ((in 3 reviews)); "Great place to work and honest people." ((in 3 reviews))

What are the cons of working at Step-By-Step according to real employee reviews?

"Upper management is absolutely awful and treat their employees terribly." ((in 8 reviews)); "Low pay" ((in 6 reviews)); "Disorganization in management" ((in 5 reviews)); "Not full time hours available" ((in 3 reviews))

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Step-By-Step

Step-By-Step Reviews

3.3

61% would recommend to a friend

(80 total reviews)

James Bobeck

67% approve of CEO

59% positive business outlook

Ratings by category

3.9

Diversity and inclusion

3.5

Culture and values

3.1

Compensation and benefits

3.0

Work/Life balance

3.0

Senior management

2.9

Career opportunities

Step-By-Step has an employee rating of 3.3 out of 5 stars, based on 80 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Step-By-Step employee rating is in line with the average (within 1 standard deviation) for employers within the Personal consumer services industry (3.6 stars).

Reviews by job title

80 reviews

5.0

10 Jun 2021

Awesome

Teacher

Recommend

CEO approval

Business outlook

Pros

Great work environment Wonderful people

Cons

All good Great place No cons

5.0

10 Sept 2025

Management

Program manager

Recommend

CEO approval

Business outlook

Pros

Management is constantly learning and attempting to develop new practices to best support the average employee employee with the stress of direct care.

Cons

Direct Care is often stressful and includes a heavy workload.

5.0

13 Mar 2025

Great rewarding job

Direct support professional (dsp)

Recommend

CEO approval

Business outlook

Pros

Plenty of overtime and flexibility

Cons

Hard to move up in the company

Viewing 1 - 3 of 80 Reviews

Jobs at Step-By-Step

Business Systems Analyst

Vice President of Advancement

Direct Support Professional

Direct Support Professional