Does Waystar pay their employees well?

According to anonymously submitted Glassdoor reviews, Waystar employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Waystar. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Waystar?

84% of Waystar employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waystar 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Waystar?

Account Executive (49) , Project Manager (14) , Technical Support Analyst (11) , Market Development Representative (MDR) (9) , Sales (9) , Software Engineer (8) , Business Analyst (7) , Market Development Representative (7) , Manager (6) , SOLUTION ADOPTION CONSULTANT (6) , Technical Support Specialist (6) , Analyst (5) , Client Success Manager (5) , Director (5) , Sales Executive (5)

What are the pros of working at Waystar according to real employee reviews?

"great people to work for and with." ((in 39 reviews)); "Great benefits and holiday schedule." ((in 34 reviews)); "There is a great work life balance and I would highly recommend Waystar!" ((in 24 reviews)); "Great Leadership and managers." ((in 24 reviews)); "Everyone is very helpful and wants you to succeed." ((in 22 reviews))

What are the cons of working at Waystar according to real employee reviews?

"Low pay compared to competitors" ((in 27 reviews)); "Low salary, no residuals, at the time they were trying to bring people back in the office." ((in 14 reviews)); "Upper management is completely out of touch" ((in 5 reviews)); "Terrible upper management, definitely sowed favoritism." ((in 4 reviews)); "compensation low, not a lot of room for growth" ((in 4 reviews))

What are employees saying about Waystar redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waystar redundancy and their outlook for job security at Waystar in 2026.

Waystar Reviews

4.2

84% would recommend to a friend

(526 total reviews)

Matt Hawkins

90% approve of CEO

79% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (526 reviews)

Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

526 reviews

5.0

9 Jun 2026

Great culture with good people and unlimited PTO

Operations analyst

Recommend

CEO approval

Business outlook

Pros

Great culture, good people, Unlimited PTO

Cons

None that I can think of

Waystar Response

1d

Thank you for sharing your experience with Waystar. We appreciate your perspective and are glad you built strong connections with your colleagues and valued our flexible time-off program. We focus on creating a supportive culture with great people, and we are pleased to see that reflected in your experience.

5.0

1 Jun 2026

Great culture with growth opportunities

Vp, cybersecurity

Recommend

CEO approval

Business outlook

Pros

Great company culture, good opportunities for personal/professional growth.

Cons

No significant cons for the organization or company prospects

Waystar Response

1d

Thank you for your feedback and for sharing your experience. We are glad to hear that you see Waystar as a place with a strong culture and meaningful opportunities. We focus on creating an environment where each team member feels supported, challenged, and able to grow their career.

5.0

20 May 2026

Excellent Company with Strong Culture and Growth Opportunities

Software architect

Recommend

CEO approval

Business outlook

Pros

Transparent and approachable leadership Strong and collaborative team culture Flexible hybrid work model supporting work-life balance Opportunities to learn and grow with new technologies Exposure to talented and supportive colleagues

Cons

As a new hire, there can be a learning curve while getting up to speed Some processes can take time to fully understand initially

Waystar Response

4w

Thank you for taking the time to share your experience and for highlighting our transparent leadership, culture, and flexible work environment. We appreciate your feedback and are glad to hear that opportunities to learn and collaborate with colleagues have made a positive impact early in your journey. We focus on enhancing the onboarding experience, strengthening documentation, and creating clear pathways that help team members ramp quickly and confidently.

Viewing 1 - 3 of 526 Reviews

Jobs at Waystar

Business Intelligence Analyst

CDI Clinical Performance Auditor

United States

View job

Enrollment Support Coordinator

Project Scheduling Coordinator

Solution Adoption Enrollment Specialist, Strategic Accounts

Waystar

Waystar Reviews

Company ratings over time

Reviews by job title

Great culture with good people and unlimited PTO

Great culture with growth opportunities

Excellent Company with Strong Culture and Growth Opportunities

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