Does itsu pay their employees well?

According to anonymously submitted Glassdoor reviews, itsu employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at itsu. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at itsu?

85% of itsu employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated itsu 4.1 out of 5 for work life balance, 4.4 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at itsu?

Team Member (106) , Team Leader (70) , General Manager (41) , Team Leader Service (17) , Team Member Pro (17) , Kitchen Manager (16) , Manager (13) , Front of House (10) , Kitchen Staff (8) , Kitchen Team Member (8) , Assistant Manager (7) , Customer Assistant (7) , Front of House Team Member (6) , Cashier (5) , TLS (5)

What are the pros of working at itsu according to real employee reviews?

"Free food on every shift and 50% off in any store for you and your family / friends." ((in 73 reviews)); "As a Team Member your responsibilities are pretty basic and pay is good." ((in 38 reviews)); "People I worked with were nice" ((in 33 reviews)); "good team and tips it south ken" ((in 31 reviews)); "Good benefits like 50% off free food paid breaks" ((in 27 reviews))

What are the cons of working at itsu according to real employee reviews?

"long hours and one week in advance rota" ((in 28 reviews)); "Managers can be rude and unprofessional when is very busy" ((in 17 reviews)); "Despite all being friendly as people, team members were often told they weren’t working hard enough despite everything." ((in 12 reviews)); "Working late hours" ((in 12 reviews)); "No work life balance because of the short notice in rotas" ((in 10 reviews))

Skip to content Skip to footer

Notifications

itsu

itsu Reviews

4.3

85% would recommend to a friend

(710 total reviews)

Julian Metcalfe

89% approve of CEO

79% positive business outlook

Ratings by category

4.5

Diversity and inclusion

4.4

Culture and values

4.2

Senior management

4.2

Compensation and benefits

4.2

Career opportunities

4.1

Work/Life balance

itsu has an employee rating of 4.3 out of 5 stars, based on 710 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The itsu employee rating is 22% above average for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

710 reviews

5.0

4 Mar 2024

Byak

Technically support

Recommend

CEO approval

Business outlook

Pros

Very good environment of the company

Cons

Delayed in process rest all are good

itsu Response

Hello! Thank you so much for taking the time to review your employment experience. We wish you a great week! Harriet Senior People Partner

5.0

25 Aug 2022

Awesome people

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

We had a great team that felt like a family. Everyone was happy to help each other and work towards the same goal.

Cons

It is a fast paced environment and there is worked that needs to be done.

5.0

7 Apr 2026

good company

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

fun workplace and good healthy food

Cons

busy hour can be hectic

itsu Response

Hello, Thank you for your lovely feedback! I wish you all the best in your new chapter. Best regards, Nelson Culture Manage

Viewing 1 - 3 of 710 Reviews

Jobs at itsu

London - Assistant Digital Brand Manager

London - Food Technologist

London - European Business Manager [Nordics]

Richmond - Team Member

Richmond, London, England

£14 - £14 /hr

(Employer provided)

View job

Oxford Cornmarket - Team Member

itsu reviews FAQs

Related searches: itsu jobs | itsu salaries | itsu benefits | itsu interviews

Reviews itsu reviews

itsu

itsu Reviews

Ratings by category

Reviews by job title

Byak

Awesome people

good company

Jobs at itsu

itsu reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

itsu reviews FAQs

Jobs at itsu