A Call Center Representative is part of a large team that handles phone calls at a call center. Call centers can range in their specialty. Customer service, technical help, sales, and political call centers are among the most popular. As a Call Center Representative, you will be responsible for answering or making calls to or from customers. Once a customer is on the line you will be tasked with providing them with information, services or troubleshooting assistance.
There are no educational requirements to become and Call Center Representative. However, since it is a phone based job, superb verbal communications skills are a must for this position. While some people can and do work remotely, most employees work at large call centers where they are required to sit and work in a noisy environment for long periods. Candidates should possess the ability to maintain focus and stay on task.
Here at XYZ Inc., we are the leading company in our industry in the Capital City area. We're pleased to have a 3.8 Glassdoor rating from our employees. We are hiring an experienced Call Center Representative to help us keep growing. If you're dedicated and ambitious, XYZ Inc. is an excellent place to grow your career. Don't hesitate to apply.