Engineer, Technical Service

Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients— that is what Vantive aspires to deliver.

We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us is driven to help improve patients’ lives worldwide. Join us in advancing our mission to extend lives and expand possibilities.

The Technical Services Field Engineer is responsible to:

Perform service activity on products supplied by Vantive within the geographical area of responsibility.

Perform sales support activities on products & processes within the geographical area of responsibility.

Ensure following Vantive Code of conduct with Integrity.

Install service and maintain products distributed by Vantive in the defined area of responsibility.

Establish & maintain communication & partnership with customers, team members and business contacts.

Ensure all activities are performed following the available instructions and information, within the quality system framework.

Report all relevant service activity, to ensure updated and accurate service data in the service system.

Ensure PM schedule upload in boost service and coordinate with engineers to ensure completion of PM per schedule.

Service contract proposal submission to customer and ensure Vantive service contract enrollment.

Payment AR follow up and recover payment within due date.

Reasonable Accommodation

Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Form Link

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