Sr. Technology Support – Server

Job Summary:

We are looking for a skilled Sr. Technology Support / Server Support Engineer to manage and maintain server and hyper converged infrastructure environments. The role involves server administration, troubleshooting, performance monitoring, security implementation, backups, upgrades, and infrastructure support to ensure high availability, reliability, and security.

Key Responsibilities:

• Install, configure, maintain, and troubleshoot Windows/Linux servers
  
• Monitor server performance, availability, and system health
  
• Perform backups, patch management, upgrades, and maintenance activities
  
• Implement server security controls and best practices
  
• Manage storage, system connectivity, and infrastructure reliability
  
• Provide technical support to internal teams and end users
  
• Maintain documentation for configurations, procedures, and troubleshooting
  
• Monitor infrastructure trends and recommend performance improvements.
  
• Participate in on-call support and maintenance activities
  

Required Skills:

• Strong experience in Server Administration & Infrastructure Support
  
• Knowledge of TCP/IP, DNS, DHCP, and networking concepts
  
• Experience with VMware/Hyper-V/Hyper converged Infrastructure
  
• Hands-on troubleshooting and performance monitoring skills
  
• Understanding of server security, backup, and recovery processes
  
• Familiarity with server monitoring and management tools
  
• Good communication and multitasking abilities