Support Developers (Python / Django)

MishiPay is a global leader in next-generation checkout technology, enabling seamless in-store purchases via shoppers’ own smartphones or our minimalist, low capex kiosks.

We provide a complete checkout ecosystem - spanning self-checkout, Mobile POS, Click & Collect and traditional tills - allowing retailers to run their entire store checkout operation on MishiPay.

Our technology reduces operating costs, increases basket size and visit frequency, lowers abandonment, and unlocks rich, real-time customer data, delivering both immediate commercial impact and deeper insight into the in-store customer journey. We now have major international retail customers in the UK, Europe, Middle East and the USA, and we’re expanding!

We are looking for proactive and technically skilled Support Developers to bridge the gap between Support and Engineering. The role involves troubleshooting production issues, analyzing logs and APIs, supporting integrations, identifying root causes, and helping improve platform stability and customer experience.

We’re looking for two individuals to cover various shift patterns to support the US, Australian and EMEA customers, over 5 days/nights a week, including Sundays. The night-time shift will benefit from a shift allowance.

The ideal candidate should have strong analytical skills, experience working with APIs/databases, and the ability to communicate effectively with both technical and non-technical stakeholders.

If you're a startup enthusiast who is passionate about solving complex problems and wants to learn something new everyday, we'd absolutely love to speak to you!

You’ll work with an inspirational multi-cultural team, based in our Dubai HQ, the US, London and Bangalore, who are redefining the retail industry globally. We offer a tight-knit, collaborative and exciting work environment, coupled with the opportunity to see the apps we develop live in action within some of the world’s largest retailers, impacting the lives of millions of shoppers.