What is working from home like at Granicus?

Good benefits, work from home

Laying off US-based staff and replacing them with less effective overseas workers. Prioritizes short term savings in labor over long term retention of clients.

Unlimited FTO, flexible work schedule, remote work for all employees, work from home stipend monthly

Unlimited work to do, 24/7 on-call required each month, new coworkers come in frequently and require training, not enough time for management to regularly touch base with employees on progress and performance

- They offer alright benefits, but use Dental and Vision insurance nobody has heard of or accepts. - Employees can work from home full time with no obligation to go into an office. - There's reimbursement for some work from home expenses.

- They just fired dozens of employees to replace them with new hires from Costa Rica and India in order to look better as a buyout target. None of these new hires were even trained first, so now the remaining experienced employees have double or triple workloads. - There was no thought given to who was let go. They fired some very essential and high performing employees, but kept newer and less skilled workers. - They're disorganized in onboarding the employees of the companies they acquired. - The switch-over to their own software had many issues that left clients frustrated and employees unable to do their work.

- They offer alright benefits, but use Dental and Vision insurance nobody has heard of or accepts. - Employees can work from home full time with no obligation to go into an office. - There's reimbursement for some work from home expenses.

- They just fired dozens of employees to replace them with new hires from Costa Rica and India in order to look better as a buyout target. None of these new hires were even trained first, so now the remaining experienced employees have double or triple workloads. - There was no thought given to who was let go. They fired some very essential and high performing employees, but kept newer and less skilled workers. - They're disorganized in onboarding the employees of the companies they acquired. - The switch-over to their own software had many issues that left clients frustrated and employees unable to do their work.

Employees can work from home full-time, with an office set up at Helios Business Park in Bengaluru for those who prefer working there. Workload is often manageable, and the company owns over 25 products, providing ample opportunity to contribute across projects. As the tech arm of Granicus, there is a strong focus on improving and adopting better technology.

Salaries are average compared to larger companies with similar work profiles. Meetings tend to be scheduled after working hours, and everyone is expected to comply. Work starts later in the day, resulting in the loss of precious morning hours when meetings could be scheduled. There is a lack of proper HR infrastructure, leading to inconvenience.

- Fully remote / work from home - Flexible working schedule - Some great people to work with at the lower levels

- Horrible overall culture, high turnover - You and your contributions don't matter and will not be recognized, you're just a number on a spreadsheet - Compensation is way below market, growth opportunities are non existent, expect low single digit increases, even with promotions - There is never budget for anything, teams are running skeleton crew constantly, except for the annual acquisition which there is always budget for - No sense of job security, you will be replaced by cheap labor sooner or later - Prioritize short term profit over long term success and customer satisfaction - Garbage leadership

-$100/month for work from home expenses -Fully remote company

Get comfortable, this is going to be long. -Granicus looks like a polished company from the outside but it's actually an absolute dumpster fire that everyone should avoid (prospective clients included). Once you're on the inside, you see that it's just a bunch of smaller acquired companies that leadership is trying to squish together long enough to make it to the next PE round, at which point the C suite and many VPs will leave, dumping a mess of acquired companies held together by employees in low-cost geos doing the day-to-day work. -The HR department is horrible. Many HRBPs are extremely unorganized and constantly mix up employees with similar or same last names. Employees frequently appear on the wrong org chart because the HRBP can’t keep departments straight. HR fails to notify employees of acquired companies of the proper 401k blackout dates, even going so far as to tell staff “the letter must have gotten lost in the mail.” When they don’t submit benefit paperwork on time, they prefer to blame the vendor for delaying insurance that should have gone into effect 1/1 rather than owning the mistake. A quick call to the vendor always confirms the issue was on the Granicus side. -Exit interviews are a joke. When asked who reviews the data from the interviews themselves, the info only stays with the HRBP. -A very small portion of the Granicus business requires a FedRAMP certification. For this reason, INSANE IT/security measures are in place for ALL Granicus employees. This limits websites you can visit, tools you can download, etc. For some departments, these restrictions can make it extremely difficult to fulfill client work quickly and efficiently. -Senior leadership is very quick to dismiss poor employee engagement survey results by saying things like “We shouldn’t have included that org during this round” or “That group always responds negatively.” -The CEO has made it very clear that they will do anything and everything the US president requires of them in order to maintain their government contractor status because protecting the business and revenue is their number one priority. The CEO has a weird obsession with Elon Musk, too. -Granicus likes to acquire companies all the time, sometimes more than one in a year. Once the company is acquired, senior leadership dumps it on various teams to integrate aggressively. No time is spent getting to know the acquired company, their clients, or how they do business. They simply take that company and shove it into the Granicus mold as fast as they can, creating disasters every step of the way that the poor lower level managers and their teams have to clean up. -Rather than focus on improving their offerings or improving client experience to then improve profit, Granicus prefers the typical cost-cutting measures including layoffs and offshoring staff to show decent returns to their investors. Offshoring work is probably their most-preferred method and is spearheaded by the CCO who has done this at all the other companies he worked at previously. It’s pretty ironic, considering Granicus works with primarily US-based governments and travel destinations. And then when clients complain about working with someone outside the US, senior leadership laughs and calls them complainers. -Whenever possible they love to contract with employees rather than bringing them on full-time since it’s better for their bottom line and what the investors see. Some staff have been on contracts for years despite being told they would get moved to W2 status soon. -Leadership, and even the company at large, is incredibly disrespectful of people’s time. Meetings are frequently cancelled only for them to get rescheduled with less than a 30 minute notice and you’re expected to drop what you’re doing and attend. An 8am Monday meeting gets scheduled EOD Friday, leaving you to prep over the weekend, only for the meeting to get cancelled 15 minutes before without an apology or acknowledgement of the time you spent prepping. You spend days working on a deck for an SLT meeting, only to never actually get to share it during the meeting because SLT decides a different topic should be the focus of the meeting three minutes into the call. -Talent eval cycles have “suggested ranges for scores.” When it comes down to it, managers are forced to lower scores to comply with the “suggested” range that is actually a requirement, despite being told it was “suggested.” -The CCO changes priorities for his leadership team constantly. One day his people are focusing on one task, and then 5 minutes later he throws another priority their way and they’re expected to drop what they’re doing and shift their focus. -The recruitment team is a joke as they simply look for a warm body rather than quality candidates, or they funnel all their friends through every opening until they get hired. Recruiters’ only KPI is time to hire, again reinforcing the warm body approach. -Employee-submitted questions during all-staff meetings are filtered so senior leadership can control the message at all times.

Remote first and work from home treated as the default. Security training is excellent: practical, fun and really valuable.

Coming here through acquisition has been the most demoralizing experience of my career. I can only say I agree with what a lot of the other commenters are saying.

Flexible WFH structure with decent benefits. Salary is decent for amount of work expected.

Company is pretty disorganized. Managers are overworked and aren't able to devote a lot of time to training, so people are often thrown into their roles with little preparation.

- some great people at this company - completely remote - work from home reimbursement

- lack of clear strategy, outdated products, understaffing - other branches seem to be growing more than this region - some teams aren’t communicating well with each other