How are the career development opportunities at HBF?

The best part about working at HBF was the people—I had a great team, and the job itself was actually enjoyable. Unfortunately, that’s where the positives end.

Working at HBF was frustrating for a few key reasons. There’s no real opportunity for career growth—just extra work outside your job description with no extra pay. If you’re hoping to develop your skills or move up, don’t count on it. Middle management doesn’t seem to care about how things actually run on the frontlines. Decisions are made without considering the real challenges employees face, which just makes the job harder than it needs to be. On top of that, there’s a heavy dose of toxic positivity—valid concerns get brushed aside in favor of pretending everything is fine. If you’re looking for a job where you feel supported and have room to grow, this probably isn’t the place.

Good job perks, team is good, flexible work arrangements

Micro managed, very monitored and not a lot of room for career development (unless you know the right people)

Made some of my best friends here

Not a lot of career opportunities

Great people to work with and culture. Work is interesting.

Opportunities for career advancement limited.

Free top hospital cover Work from home option

Micromanagement Long queues Lack of career progression

HBF is truly a values‑led organisation. The culture feels authentic, supportive, and grounded in a genuine commitment to creating A Healthier Tomorrow for members, employees, and the wider community. Every decision feels anchored in doing the right thing, and that sense of purpose is easy to connect with. The focus on employee experience is one of HBF’s greatest strengths. People are encouraged to bring forward fresh thinking, partner across teams, and continuously improve how we work. Learning and development opportunities are readily available, and leaders genuinely support career growth. Flexibility is embraced, not just offered, which contributes to excellent work–life balance.

Like any organisation undergoing meaningful transformation, pace can be fast and priorities can shift. However, expectations are communicated clearly, and leaders provide the support needed to navigate change effectively.

You can negotiate high pay and good health insurance benefits

Poor people management, manager and above lack of actuarial skills, no real opportunities to further actuarial knowledge, easy to fail up, low growth options.

Supportive culture, competitive pay, and fantastic people to work with. There are also plenty of opportunities for growth and development. I've been here for nearly a decade and wont wont be leaving any time soon.

There can be some resistance to change and silo-ed teams, things are improving and moving in a positive direction.

Good Learning and growth for future

Short but ongoing contracts are there

Very talented staff trying to do their best Growing innovation improving processes so lots of change Lots of opportunities to learn Mostly friendly people though some cliques still exist

Outsourcing offshore has really impacted deliverables as less staff with knowledge Infighting at the GM levels each trying to be the hero and perhaps stretching goals too far for the short term