What is the hiring process like at Havenly?

It is fun to be in a space that appreciates beautiful design I suppose

The role for customer experience was cutthroat. For an entry-level job, it wasn't worth the discouragement and tears. Your work is never enough and they expect you to make work up even after taking time off. For example, I took a holiday off, and I slacked my team lead at the time on my day off and she expected I did emails. It was not encouraged to enjoy the holiday and rest. Not only that, they say in the initial interview and onboarding process that they expect you to be "scrappy and overperform" what they REALLY MEAN is to work early in the morning until late at night and get hundreds of tickets done within a weeks time. Get prepared to overwork yourself for a job that truly does not give back and genuinely is the worst.

- Work from home on a mostly flexible schedule - Good for early career or even design students to build a portfolio and client experience.

- Extremely low pay. Project-based, not hourly. No additional pay for bigger projects or picky clients who want unlimited redesigns. When you do get commission, it's at extremely low rates, 1%-5%. However, there were frequent problems with orders that are part of the system you have no control over, which meant clients canceled and decided they wouldn't buy anything through the platform again, and you got no commission, even though they still asked for ongoing support and resourcing for out-of-stock items. My average hourly rate worked out to about $15, including base pay and commissions. - Tight deadlines and required continuous client onboarding, so not a low-key side hustle. - No career growth opportunities. - No benefits. (unless you count discounted furniture, but with that salary, you still can't afford most of the things you want)