What is the hiring process like at Massage Envy?

Easy interview process cozy atmosphere

Treated like your guarded in a prison aka a ton of micro managing and long story short extremely high expectations for 12$ an hour oh and your “commission is only 5$ a sale “ lol what a joke , and dear God please don’t show up 5 min late or ask to smoke you are sent to solitary confinement aka a room full of tension and belittling. You’re supposed to have one break but Good luck actually receiving one ! Not worth your energy.

The pay is good, and the hours are reasonable. Training is simple, and understanding the sales process is easy.

Working here can be extremely challenging, especially at the front desk. Unfortunately, rudeness from others—whether it's clients or coworkers—is something you'll experience constantly, regardless of the time of day. Some former employees, like massage therapists and estheticians, are nice, but many can be rude if you make a mistake. They often act like they know how to run the front desk better than the front desk staff and seem unwilling to do their own jobs properly. Management can be strange and often assign you hours they personally don’t want to work. No matter how nice or hardworking you are, they will take advantage of you and expect you to work as if you've been there for years. Training is minimal and easy at first, but you're quickly thrown into the job with little to no support. Instead of helping you or correcting your mistakes, you’re left to figure everything out on your own—which often leads to avoidable errors. I wouldn’t recommend this job for younger people looking to work at the front desk, unless you’re someone who can tolerate rude and inconsiderate behavior regularly.

Good management, nice coworkers, fair pay between all employees, very flexible schedule

Not many that I can think of, but could definitely prioritize hiring bilingual staff

Flexible schedule Coworkers Hiring process Facilities

Pay Management Entitled clients Music

clean, calm environment, easy hiring and training

Lack of management, high turnover

Staff, hours, customer service, free services, paperwork

Pay, travel to work, commission, hiring process,

-consistent work -consistent schedule -no need to promote yourself -good as a new therapist out of school to gain experience -free massage for hours worked

-short appointment times -often feel rushed -pay is low compared to what you could potentially make at a day spa

- Flexible pre shift arrival time - Zero pressure to add or upsell enhancements

- Poor Management: I was shocked to find rooms without towel warmers, several stools broken, and even tables without table warmers for which we had to move warmers around to accommodate. In addition, I was fired for speaking up about the 7th broken chair and inquiring why broken chairs were continuing to be put in the rooms to which I was laughed at, repeatedly gaslit, and told that I was gossiping when I mentioned this awful communication to other staff. Expressing concern over toxic and completely aggressive/hostile communication when addressing a repeatedly occuring disfunction to my ability to provide excellent service is NOT ok. - Broken equipment and a frustration when broken equipment is addressed. - Firing without any proper communication to reach a solution or move forward -Managers daughter was the person who reacted as above to me making it a clear bias when assessing the situation.Any front desk who addressed a simple question "why are broken chairs being put back into the rooms and how can we fix that disconnect" would be reprimanded -not the therapist fired. -Complacent staff that has been there for 10 years ok with broken equipment.

Had fun getting to know the clients and building relationships Working with caring therapist

Hired within family and friends and had alliances that were hard to incorporate a new team member. Lazy and disrespectful front desk staff Did not follow protocol or ME standard and training

Discounts on services/ skincare product.

They only value you if you are “bringing money in”. They treat front desk associates as if they are easily replaceable. Do not put effort into their training process for new hires, and throw you into the job whether you’re ready or not. They expect you to meet and exceed sales goals without giving proper training or incentive. From what i’ve observed multiple locations allow their service providers (esthetician or massage therapist) to openly disrespect front desk verbally without any repercussions. Very distasteful to value the “money” they bring in while being able to openly be rude to their coworkers. Receptionists and front desk workers experience the most hostility but do not get compensated enough for it. Another hypocritical company that goes against their “core” values.